# Roark

依據 OpenAITools.app 於 2026-11-11 查驗的觀測資料，Roark（roark.ai）是收錄於 AI 語音助理的 AI 平台，每月產生 9226 次造訪，月流量變化量為 +1734（+23.1%）。其主要地理市場為美國（流量佔比 75.7%），並採用付費定價模式。依每月流量計算的主要競爭替代方案包括 Cekura（每月 7.32萬次造訪），Cyara（每月 1.67萬次造訪），Coval（每月 161 次造訪）。

Roark is a QA and observability platform for voice AI agents. It simulates your agent against hundreds of realistic callers before launch, then scores every production call on 500+ audio-native metrics so you can catch failures, prove a fix and verify the improvement in live calls.

## 主要觀測資料與規格

| 指標 | 數值 |
| :--- | :--- |
| 工具名稱 | Roark |
| 代稱 | roark |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 官方網域 | roark.ai |
| 網站網址 | https://roark.ai |
| 分類 | AI 語音助理, AI 監控, AI 測試, AI 開發者工具, AI Agent |
| 定價模式 | 付費 |
| 每月造訪次數 | 9,226 |
| 月流量變化 | 1,734 |
| 月成長率 | +23.1% |
| 主要市場 | 美國 |
| 市佔率 | 75.7% |
| 直接造訪 | 4,831 |
| 自然搜尋造訪 | — |
| 社群造訪 | — |
| 推薦流量造訪 | 1,322 |
| 電子郵件造訪 | 158 |
| 評論分數 | 4.4 |
| 收藏數 | 0 |
| 支援平台 | 網站 |
| 帳務平台 |  |
| 屬性 | 價格: 付費; 功能: 網站 |
| 標籤 | 語音 AI, AI 智慧代理 QA, 通話監控, AI 測試, 語音代理評估, AI 模擬, 可觀測性, 語音分析, 對話式 AI, 面向 AI 的 DevOps, HIPAA 合規, AI 客服 |

## 總覽

Roark is a QA and observability platform for voice AI agents. It simulates your agent against hundreds of realistic callers before launch, then scores every production call on 500+ audio-native metrics so you can catch failures, prove a fix and verify the improvement in live calls.

## 價格與方案

Usage-based, billed in dollars with no seat licenses. Pay-as-you-go starts free with $50 of credit for work-email signups, then $0.15/min of simulation plus provider costs and $0.04/metric/min. Team is $500/month in included usage at lower rates ($0.10/min simulation, $0.02/metric/min) with 25 concurrent lines and 10 seats. Enterprise starts from $4,000/month committed, adds volume rates and controls such as SSO, data residency, DPA and SLA, and supports invoicing and POs.

## 關鍵功能與能力

- **Pre-launch simulation testing:** Run your agent against hundreds of realistic personas, accents, background noise and edge cases before a customer ever dials in.
- **Red teaming and adversarial callers:** Red-team callers attempt prompt injection, jailbreaks and social engineering to check your agent holds policy under pressure.
- **Post-call analysis at scale:** Every live call is scored as it lands on more than 500 metrics, with issues filed, alerts fired and traces attached.
- **Audio-native scoring models:** Purpose-built audio models measure pronunciation, emotion, vocal stress, pace, interruptions and dead air, not just transcript quality.
- **Regression testing and CI gates:** Rerun the whole suite on every prompt or model change and diff it against your last green baseline to catch regressions before merge.
- **Roark Live Bench leaderboard:** The public Roark Live Bench calls 300+ model combinations over the real phone network and ranks them on end-to-end scores.

## 主要使用情境

- **Ship voice agent changes with evidence (Voice AI engineer):** Run regression suites in CI and simulate hundreds of callers so prompt or model changes are validated before they reach customers.
- **Monitor production call quality and compliance (Contact center operations lead):** Score every support call for identity checks, disclosures and resolution, and file compliance issues automatically when policy is broken.
- **Validate a new agent before launch (Product manager):** Use red-team callers and multilingual personas to pressure-test agents handling refunds, bookings or clinical intake before a wider rollout.
- **Prove agent behaviour in a regulated industry (Compliance officer):** Hold agents to measurable standards in highly regulated settings using HIPAA-ready handling and auditable scores.

## 優勢

- Purpose-built audio models instead of LLM-only transcript grading
- Covers the full loop from pre-launch simulation to production monitoring to verified fixes
- Transparent dollar-based usage pricing with provider costs passed through at cost
- Works with existing stacks such as Vapi, Retell, LiveKit and Pipecat
- Occupational controls including SOC 2 Type II, HIPAA BAA, SSO and RBAC

## 限制

- Usage-based billing can be harder to forecast at high simulation volume
- Priced for teams and companies rather than individual hobbyists
- Enterprise controls such as SSO, data residency and SLA sit behind a from-$4,000/mo commitment
- Value depends on how much of your work already runs on measurable voice traffic

## 常見問題

### Who is Roark for?
Teams building or operating voice agents on platforms such as Vapi, Retell, LiveKit and Pipecat, plus any company running AI-driven support, sales or intake calls that need quality and compliance evidence.

### How much does Roark cost?
Roark is usage-based rather than purely per-seat. Pay-as-you-go starts at $0 with $50 of free credit when you sign up with a work email. The Team plan is $500 per month drawn as usage at lower rates, and Enterprise starts from $4,000 per month committed and invoiced.

### What is included on every plan?
Simulation over real PSTN and WebRTC, hundreds of personas and scenarios, red teaming for prompt injection and jailbreaks, 45 languages and accents, load and health testing, production monitoring with call replay, dashboards, OTEL traces and integrations for major voice stacks.

### Is Roark compliant for regulated industries?
Yes. Roark states it holds SOC 2 Type II and offers a HIPAA BAA, with SSO/SAML with SCIM, RBAC, IP whitelisting, data residency and a signed DPA available on Enterprise.

### Do I pay for calls Roark does not place?
Live production calls are billed as metric evaluation only, with no simulation fee, since Roark did not place the call. If you supply your own transcript, transcription is free.

### Roark 的每月流量與成長趨勢為何？
Roark 目前每月有 9226 次造訪，月流量變化為 +1734（成長率 +23.1%）。其主要來源市場為美國（佔比 75.7%），其中包含每月 4831 次直接造訪與每月 — 次自然搜尋造訪。

### Roark 是免費的嗎？其定價模式為何？
Roark 採用付費定價模式。Usage-based, billed in dollars with no seat licenses. Pay-as-you-go starts free with $50 of credit for work-email signups, then $0.15/min of simulation plus provider costs and $0.04/metric/min. Team is $500/month in included usage at lower rates ($0.10/min simulation, $0.02/metric/min) with 25 concurrent lines and 10 seats. Enterprise starts from $4,000/month committed, adds volume rates and controls such as SSO, data residency, DPA and SLA, and supports invoicing and POs. 支援的帳務與結帳平台包括：未列出。

### 2026 年最佳的 Roark 替代方案有哪些？
依據 OpenAITools.app 的分類流量與功能契合度，Roark 的前五大替代方案為：1. Cekura（每月 7.32萬次造訪）; 2. Cyara（每月 1.67萬次造訪）; 3. Coval（每月 161 次造訪）; 4. Relyable（每月 3451 次造訪）; 5. Future AGI（每月 12.17萬次造訪）。

### Roark 支援哪些平台與核心 AI 能力？
Roark 分類於 AI 語音助理, AI 監控, AI 測試, AI 開發者工具，支援以下平台：網站，其核心能力標籤包括：語音 AI, AI 智慧代理 QA, 通話監控, AI 測試, 語音代理評估, AI 模擬。

## 替代方案

| 工具名稱 | 每月造訪次數 | 定價模式 | 比較 |
| :--- | :--- | :--- | :--- |
| [Cekura](https://openaitools.app/tw/tool/cekura) | 73,228 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/cekura-vs-roark) |
| [Cyara](https://openaitools.app/tw/tool/cyara-com) | 16,695 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/cyara-com-vs-roark) |
| [Coval](https://openaitools.app/tw/tool/coval) | 161 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/coval-vs-roark) |
| [Relyable](https://openaitools.app/tw/tool/relyable) | 3,451 | 免費增值、付費 | [比較](https://openaitools.app/tw/compare/relyable-vs-roark) |
| [Future AGI](https://openaitools.app/tw/tool/future-agi) | 121,741 | Freemium, Usage-based | [比較](https://openaitools.app/tw/compare/future-agi-vs-roark) |
| [Hamming AI](https://openaitools.app/tw/tool/hamming-ai-yc-s24) | 17,813 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/hamming-ai-yc-s24-vs-roark) |
| [Confident AI](https://openaitools.app/tw/tool/confident-ai) | 83,400 | 免費增值、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/confident-ai-vs-roark) |
| [Maxim AI](https://openaitools.app/tw/tool/maxim-ai) | 121,351 | Contact for Pricing, Free Open Source | [比較](https://openaitools.app/tw/compare/maxim-ai-vs-roark) |
| [Raindrop](https://openaitools.app/tw/tool/raindrop) | 42,807 | 免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/raindrop-vs-roark) |
| [Arize AI](https://openaitools.app/tw/tool/arize-com) | 249,028 | 付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/arize-com-vs-roark) |
| [Scorecard](https://openaitools.app/tw/tool/scorecard) | 6,344 | 免費增值 | [比較](https://openaitools.app/tw/compare/roark-vs-scorecard) |
| [Openlayer](https://openaitools.app/tw/tool/openlayer) | 48,415 | 免費增值、需聯絡報價 | [比較](https://openaitools.app/tw/compare/openlayer-vs-roark) |

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來源：https://openaitools.app/tw/tool/roark