# Spokk

依據 OpenAITools.app 於 2026-11-11 查驗的觀測資料，Spokk（spokk.io）是收錄於 AI 評論生成器的 AI 平台，每月產生 1.09萬次造訪，月流量變化量為 -420（-3.7%）。其主要地理市場為美國（流量佔比 32%），並採用免費增值、免費試用、付費、需聯絡報價定價模式。依每月流量計算的主要競爭替代方案包括 Reviewly AI（每月 1.76萬次造訪），MARA AI（AI 評論回覆助手）（每月 3.21萬次造訪），RightResponse AI（每月 8530 次造訪）。

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## 主要觀測資料與規格

| 指標 | 數值 |
| :--- | :--- |
| 工具名稱 | Spokk |
| 代稱 | spokk |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 官方網域 | spokk.io |
| 網站網址 | https://www.spokk.io |
| 分類 | AI 評論生成器, AI 客戶服務, AI 行銷, AI 文字生成器 |
| 定價模式 | 免費增值、免費試用、付費、需聯絡報價 |
| 每月造訪次數 | 10,880 |
| 月流量變化 | -420 |
| 月成長率 | -3.7% |
| 主要市場 | 美國 |
| 市佔率 | 32% |
| 直接造訪 | 4,352 |
| 自然搜尋造訪 | — |
| 社群造訪 | — |
| 推薦流量造訪 | 1,124 |
| 電子郵件造訪 | 347 |
| 評論分數 | 4.1 |
| 收藏數 | 1 |
| 支援平台 | 網站 |
| 帳務平台 |  |
| 屬性 | 功能: 網站; 價格: 免費增值; 價格: 免費試用; 價格: 付費; 價格: 需聯絡報價 |
| 標籤 | 客戶回饋, 評論管理, AI 評論生成, 線上聲譽, 客戶滿意度, 問卷調查, 聲譽管理, 客戶體驗 |

## 總覽

Spokk is a customer feedback and reputation platform that turns a short post-visit answer into a ready-to-post Google review. After each visit it texts or emails the customer a one-minute form, then AI writes a review draft from their own words that they can edit and post from their own Google account with a single tap. Around that core it wraps loyalty rewards, referral codes, memberships, testimonials and AI-assisted review replies.

## 價格與方案

One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume.

## 關鍵功能與能力

- **AI review drafts from real feedback:** Customers answer a one-minute post-visit form, and Spokk writes a review draft strictly from their own answers, honest to their star rating and free of invented detail.
- **One-tap posting flow:** Every draft is copy-and-open ready: one tap copies the text and opens your Google review page, and the customer posts it themselves from their own Google account.
- **AI review reply assistant:** Every Google review lands in Spokk with an AI-suggested reply matched to what the reviewer said, ready to edit and post without leaving the dashboard.
- **Loyalty, referrals and memberships:** A digital loyalty card, personal referral codes for each customer, and paid memberships keep people coming back and bring their friends along, with no app to download.
- **Feedback-to-review dashboard:** Visits, requests sent, form opens, feedback received, Google reviews, average rating and response rate are all tracked in one dashboard.

## 主要使用情境

- **Steady Google review flow for a salon or clinic (Local service business owner):** Owner-operators in beauty, wellness and hospitality send a one-minute form after each visit so reviews arrive steadily instead of in bursts after a reminder campaign.
- **Reputation management across several branches (Multi-location manager):** A single account covers every site, since locations and team members are unlimited, and one dashboard shows ratings and response rates across the group.
- **Fast, consistent replies to Google reviews (Customer experience lead):** Spokk suggests a reply for each incoming review so a lean team can acknowledge both praise and complaints quickly and in the right tone.
- **Retention and review tooling under one agency roof (Marketing agency):** The agency's three-year plan runs client accounts white-labelled on their own brand and domain from one pool of yearly credits.

## 優勢

- AI drafts come only from the customer's own words, so reviews stay honest and specific
- One-tap copy-and-open flow makes posting easy from the customer's own Google account
- Unlimited locations and team members, avoiding per-site fees that rival tools charge
- Loyalty, referrals, memberships and AI review replies bundled into the same plan
- 14-day free trial plus a generous 60-day money-back guarantee on the yearly payment

## 限制

- Pricing is quoted per account on a sales call rather than published as fixed self-serve tiers
- No standalone free tier beyond the 14-day full-feature trial
- Review drafting is built around Google reviews, so other review platforms get less native support
- Custom builds and setup depend on a scheduled call, which adds onboarding friction for fast movers

## 常見問題

### How does Spokk turn customer feedback into a Google review?
It sends a short text or email a couple of hours after the visit with a one-minute feedback form. The customer answers with a few taps or a line of their own words, and Spokk's AI drafts a review from exactly what they said. A single tap copies the draft and opens your Google review page, and the customer posts it from their own Google account.

### How much does Spokk cost?
Spokk starts at $149 per month when billed yearly, or $179 per month on flexible monthly billing with no contract. Locations and team members are unlimited, so multi-site businesses are not charged per site. There is a HIPAA-oriented Healthcare plan from $249 per month billed annually, and an agency plan from $3,000 a year for unlimited client accounts.

### Is there a free trial?
Yes. You get 14 days with every feature switched on and no credit card required. If you go on to pay, the first 60 days are covered by a full money-back guarantee on the yearly payment, so you can test it with real customers before committing.

### Does Spokk post reviews automatically for customers?
No. Spokk never posts on a customer's behalf. The AI writes the draft, the customer can change any word, and they publish it themselves from their own Google account. Reviews are built only from what the customer actually told you.

### What else is included besides AI review drafts?
It also includes a digital loyalty card, personal referral codes, paid memberships, text and video testimonials, QR-code feedback forms in five languages, AI-suggested replies to incoming Google reviews, staff performance ratings, and integrations such as HubSpot, Zoho and GoHighLevel plus API access.

### Spokk 的每月流量與成長趨勢為何？
Spokk 目前每月有 1.09萬次造訪，月流量變化為 -420（成長率 -3.7%）。其主要來源市場為美國（佔比 32%），其中包含每月 4352 次直接造訪與每月 — 次自然搜尋造訪。

### Spokk 是免費的嗎？其定價模式為何？
Spokk 採用免費增值、免費試用、付費、需聯絡報價定價模式。One plan starting at $149/month billed yearly ($1,788/year), or $179/month monthly with no contract. Unlimited locations and team members. 14-day free trial with no credit card, plus a 60-day money-back guarantee. HIPAA-oriented Healthcare plan from $249/month billed annually; agency plan from $3,000/year for unlimited client accounts. Final pricing is quoted on a short call based on features and monthly customer volume. 支援的帳務與結帳平台包括：未列出。

### 2026 年最佳的 Spokk 替代方案有哪些？
依據 OpenAITools.app 的分類流量與功能契合度，Spokk 的前五大替代方案為：1. Reviewly AI（每月 1.76萬次造訪）; 2. MARA AI（AI 評論回覆助手）（每月 3.21萬次造訪）; 3. RightResponse AI（每月 8530 次造訪）; 4. Rannkly（每月 4.99萬次造訪）; 5. FullReviews（每月 433 次造訪）。

### Spokk 支援哪些平台與核心 AI 能力？
Spokk 分類於 AI 評論生成器, AI 客戶服務, AI 行銷, AI 文字生成器，支援以下平台：網站，其核心能力標籤包括：客戶回饋, 評論管理, AI 評論生成, 線上聲譽, 客戶滿意度, 問卷調查。

## 替代方案

| 工具名稱 | 每月造訪次數 | 定價模式 | 比較 |
| :--- | :--- | :--- | :--- |
| [Reviewly AI](https://openaitools.app/tw/tool/reviewly-ai) | 17,557 | 免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/reviewly-ai-vs-spokk) |
| [MARA AI（AI 評論回覆助手）](https://openaitools.app/tw/tool/ai-review-reply-assistant) | 32,140 | 免費試用、付費 | [比較](https://openaitools.app/tw/compare/ai-review-reply-assistant-vs-spokk) |
| [RightResponse AI](https://openaitools.app/tw/tool/rightresponse-ai) | 8,530 | 免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/rightresponse-ai-vs-spokk) |
| [Rannkly](https://openaitools.app/tw/tool/rannkly) | 49,941 | 需聯絡報價 | [比較](https://openaitools.app/tw/compare/rannkly-vs-spokk) |
| [FullReviews](https://openaitools.app/tw/tool/fullreviews) | 433 | 免費試用、付費 | [比較](https://openaitools.app/tw/compare/fullreviews-vs-spokk) |
| [MagicReply](https://openaitools.app/tw/tool/magicreply-ai) | 330 | 免費增值 | [比較](https://openaitools.app/tw/compare/magicreply-ai-vs-spokk) |
| [BravoClient](https://openaitools.app/tw/tool/bravoclient) | 173 | 免費試用、付費 | [比較](https://openaitools.app/tw/compare/bravoclient-vs-spokk) |
| [Trustguide.ai](https://openaitools.app/tw/tool/trustguide-ai) | 8,965 | 免費 | [比較](https://openaitools.app/tw/compare/spokk-vs-trustguide-ai) |
| [AIApply](https://openaitools.app/tw/tool/roast-your-linkedin-profile-free) | 1,606,159 | 付費 | [比較](https://openaitools.app/tw/compare/roast-your-linkedin-profile-free-vs-spokk) |
| [GeniusReview](https://openaitools.app/tw/tool/geniusreview) | 1,037 | 免費試用 | [比較](https://openaitools.app/tw/compare/geniusreview-vs-spokk) |
| [ProhostAI](https://openaitools.app/tw/tool/prohostai) | 19,900 | 免費試用、付費 | [比較](https://openaitools.app/tw/compare/prohostai-vs-spokk) |
| [VOC.AI Chatbot](https://openaitools.app/tw/tool/vocai-chatbot) | 89,449 | 付費 | [比較](https://openaitools.app/tw/compare/spokk-vs-vocai-chatbot) |

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來源：https://openaitools.app/tw/tool/spokk