# Wasapi

依據 OpenAITools.app 於 2026-11-11 查驗的觀測資料，Wasapi（wasapi.io）是收錄於 AI 助手的 AI 平台，每月產生 5.85萬次造訪，月流量變化量為 +1010（+1.8%）。其主要地理市場為哥倫比亞（流量佔比 64.7%），並採用免費試用、付費定價模式。依每月流量計算的主要競爭替代方案包括 Callbell（每月 48.8萬次造訪），Chaport（每月 145.89萬次造訪），Notbot（每月 47.05萬次造訪）。

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.

## 主要觀測資料與規格

| 指標 | 數值 |
| :--- | :--- |
| 工具名稱 | Wasapi |
| 代稱 | wasapi-io |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 官方網域 | wasapi.io |
| 網站網址 | https://wasapi.io |
| 分類 | AI 助手, AI 聊天機器人, AI 客戶服務, AI 銷售助理, AI 行銷, AI API, AI 回覆生成器, AI 社群媒體 |
| 定價模式 | 免費試用、付費 |
| 每月造訪次數 | 58,485 |
| 月流量變化 | 1,010 |
| 月成長率 | +1.8% |
| 主要市場 | 哥倫比亞 |
| 市佔率 | 64.7% |
| 直接造訪 | 38,564 |
| 自然搜尋造訪 | — |
| 社群造訪 | — |
| 推薦流量造訪 | 923 |
| 電子郵件造訪 | 5,595 |
| 評論分數 | 4.2 |
| 收藏數 | 1 |
| 支援平台 | 網站 |
| 帳務平台 | stripe |
| 屬性 | 功能: 網站; 價格: 免費試用; 價格: 付費 |
| 標籤 | WhatsApp 自動化, AI 聊天機器人, 客戶服務, 大量訊息發送, CRM 整合, 電商整合, 多客服支援, WhatsApp API, 團隊協作 |

## 總覽

Wasapi is a multi-agent WhatsApp platform for sales and support teams. It combines a shared smart inbox, multi-agent and multi-line management, AI chatbots and assistants, sales funnels, bulk campaigns over the official WhatsApp API, Instagram and Messenger channels, and a documented API with Make automations.

## 價格與方案

Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate.

## 關鍵功能與能力

- **Smart Multi-Agent Inbox:** A shared chat system with open, pending and closed states, live agent collaboration, smart auto-assignment and quick replies so hundreds of conversations never sit unanswered.
- **Multi-Line & Team Control:** Centralize multiple WhatsApp lines (sales, support, billing) in one panel, give each agent their own secure login with roles and permissions, and supervise everything in real time.
- **AI Chatbots & Assistants:** Trainable bots handle repetitive questions 24/7, qualify leads, and blend with human agents in hybrid flows, with API-based lookups and your own OpenAI key optional.
- **Bulk Campaigns via Official API:** Send personalized, segmented campaigns to thousands of contacts through the official WhatsApp Business API with delivery, read and reply reporting.
- **Instagram & Messenger in One Inbox:** Connect Facebook and Instagram so the same agent assignment rules, chatbot and per-channel reports apply across every social channel.

## 主要使用情境

- **Stop losing conversations (Customer support manager):** Route hundreds of daily WhatsApp chats to specific agents with statuses, transfers and live supervision so no customer is left in a void and quality stays auditable.
- **Turn chats into pipeline (Sales team lead):** Use the visual sales funnel to track each lead's stage and value, prioritize hot prospects, and let AI assistants qualify and follow up automatically.
- **Run compliant bulk campaigns (Marketing manager):** Send segmented template campaigns to thousands of contacts over the official API, and measure delivery, reads and replies per campaign.
- **Wire WhatsApp into the stack (Integrations developer):** Use the REST API, webhooks and Make connectors to sync WhatsApp with a CRM, e-commerce platform, calendar, or payment flow.

## 優勢

- Official WhatsApp Business API keeps the number safe from automation blocks
- True multi-agent and multi-line design with granular roles and real-time supervision
- AI chatbots, sales funnels and bulk campaigns under one roof
- Deep integration layer: REST API, webhooks, WhatsApp Flows and Make automations
- Instagram and Messenger fold into the same inbox and reporting

## 限制

- Pricing scales fast: the entry Equipo tier covers only 3 agents and 2 WhatsApp lines
- Meta charges message-template conversations on top of the platform fee, so total cost is usage-dependent
- Contact and AI-credit limits require paid add-on packs once teams grow
- Full value depends on successful WhatsApp Business API onboarding for your number

## 常見問題

### How is Wasapi priced?
Wasapi is a cloud subscription for the platform itself, billed monthly or annually with no lock-in contract. Separately, Meta charges when your business starts a conversation with a template message (marketing, utility, or authentication). Conversations a customer starts are free and unlimited if you reply within 24 hours.

### What counts as an active contact?
Active contacts are the people your team actually chatted with during the month — either they wrote to you or you wrote to them. Contacts sitting unused in your address book don't count until a chat happens that month.

### Does Wasapi support channels besides WhatsApp?
Yes. Wasapi connects Instagram and Messenger so the same team, chatbot, statuses, transfers and reports work across all three channels from one inbox.

### Can I query my account with an AI assistant?
Yes. You can connect Claude or ChatGPT to your account via MCP and ask about conversations, contacts and reports in plain language, and it can draft actions like messaging or tagging a contact with your approval.

### Wasapi 的每月流量與成長趨勢為何？
Wasapi 目前每月有 5.85萬次造訪，月流量變化為 +1010（成長率 +1.8%）。其主要來源市場為哥倫比亞（佔比 64.7%），其中包含每月 3.86萬次直接造訪與每月 — 次自然搜尋造訪。

### Wasapi 是免費的嗎？其定價模式為何？
Wasapi 採用免費試用、付費定價模式。Free trial available, then paid tiers billed monthly or annually. Equipo is $99/month (3 agents, 2 WhatsApp lines, 5,000 active contacts, 30,000 AI credits), Empresa $229/month (10 agents, 5 lines, 15,000 contacts, 70,000 AI credits), and Corporativo $599/month (30 agents, 15 lines, 60,000 contacts, 200,000 AI credits). Annual billing gives two months free. Add-ons cover extra agents ($25/mo each), lines ($45/mo each), contact packs and AI credit packs. Meta's template-message charges are separate. 支援的帳務與結帳平台包括：stripe。

### 2026 年最佳的 Wasapi 替代方案有哪些？
依據 OpenAITools.app 的分類流量與功能契合度，Wasapi 的前五大替代方案為：1. Callbell（每月 48.8萬次造訪）; 2. Chaport（每月 145.89萬次造訪）; 3. Notbot（每月 47.05萬次造訪）; 4. AiSensy（每月 81.18萬次造訪）; 5. tawk.to（每月 572.68萬次造訪）。

### Wasapi 支援哪些平台與核心 AI 能力？
Wasapi 分類於 AI 助手, AI 聊天機器人, AI 客戶服務, AI 銷售助理，支援以下平台：網站，其核心能力標籤包括：WhatsApp 自動化, AI 聊天機器人, 客戶服務, 大量訊息發送, CRM 整合, 電商整合。

## 替代方案

| 工具名稱 | 每月造訪次數 | 定價模式 | 比較 |
| :--- | :--- | :--- | :--- |
| [Callbell](https://openaitools.app/tw/tool/callbell) | 487,975 | 免費增值、免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/callbell-vs-wasapi-io) |
| [Chaport](https://openaitools.app/tw/tool/chaport-com) | 1,458,924 | 免費增值 | [比較](https://openaitools.app/tw/compare/chaport-com-vs-wasapi-io) |
| [Notbot](https://openaitools.app/tw/tool/notbot) | 470,467 | 免費增值、免費試用、付費 | [比較](https://openaitools.app/tw/compare/notbot-vs-wasapi-io) |
| [AiSensy](https://openaitools.app/tw/tool/aisensy) | 811,787 | 免費增值 | [比較](https://openaitools.app/tw/compare/aisensy-vs-wasapi-io) |
| [tawk.to](https://openaitools.app/tw/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 免費增值 | [比較](https://openaitools.app/tw/compare/abdul-malik-ibrahim-jaber-hassan-vs-wasapi-io) |
| [SendWo](https://openaitools.app/tw/tool/sendwo) | 44,236 | 免費增值、免費試用 | [比較](https://openaitools.app/tw/compare/sendwo-vs-wasapi-io) |
| [Gallabox](https://openaitools.app/tw/tool/gallabox) | 138,074 | 免費試用、需聯絡報價 | [比較](https://openaitools.app/tw/compare/gallabox-vs-wasapi-io) |
| [BotSailor](https://openaitools.app/tw/tool/botsailor) | 50,556 | 免費增值、付費 | [比較](https://openaitools.app/tw/compare/botsailor-vs-wasapi-io) |
| [Landbot AI](https://openaitools.app/tw/tool/landbot-ai) | 91,588 | 免費增值、免費試用、付費、需聯絡報價 | [比較](https://openaitools.app/tw/compare/landbot-ai-vs-wasapi-io) |
| [SaleWisely](https://openaitools.app/tw/tool/salewisely) | 187,721 | 免費增值、需聯絡報價 | [比較](https://openaitools.app/tw/compare/salewisely-vs-wasapi-io) |
| [Wabo.ai](https://openaitools.app/tw/tool/wabo-ai) | 1,044 | 需聯絡報價、免費 | [比較](https://openaitools.app/tw/compare/wabo-ai-vs-wasapi-io) |
| [EZContact](https://openaitools.app/tw/tool/ezcontact) | 3,888 | 付費 | [比較](https://openaitools.app/tw/compare/ezcontact-vs-wasapi-io) |

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來源：https://openaitools.app/tw/tool/wasapi-io