Aisera 记录了 14,996 月访问量，月度环比增长为 -37.1%，定价为定价请咨询。Risotto 记录了 6,750 月访问量，增长率为 -3.6%，定价为定价请咨询。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| 维度 / 指标 |  | |
|---|---|---|
| 官方域名 | aisera.com | tryrisotto.com |
| 定价模式 | 定价请咨询 | 定价请咨询 |
| 月访问量 | 1.5万 (14,996) | 6750 (6,750) |
| 月度环比流量变化 | -8847 (-37.1%) | -251 (-3.6%) |
| 主要市场与份额 | 🇺🇸 美国 (48.7%) | 🇺🇸 美国 (63%) |
| 直接访问 / 月 | 5993 | 2670 |
| 用户评分 | 4.5 | 4.2 |
| 支持的平台 | 网站 | 网站 |
面向 IT 服务台、员工支持与客户服务的代理式 AI
AI 智能体在聊天、邮件、门户与消息工具中端到端解决 IT、HR 与客户请求，必要时才转交人工。
IT 运维智能体监测信号与基础设施事件，在用户受到影响前发现并预防故障。
提供实时建议、知识检索与最佳下一步行动推荐，缩短客服处理时长。
连接工单、ITSM、CRM 与文档系统并导入知识，使回答基于企业自有内容。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
免费 / 开源由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
免费 / 开源由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
整合支持、销售与服务的 AI 客户体验平台
免费 / 开源Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
免费 / 开源Voiceflow is an enterprise conversational AI platform for building, testing, and shipping chat and voice agents. Teams design agents in a visual Studio, let the Atlas copilot help build and improve them, connect knowledge and tools, then measure results with analytics, evaluations, and simulations.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
免费 / 开源在完整客服系统中内置自主 AI 智能体
端到端解决客户支持问题的 Agentic AI
