加载中…
头对头基准测试
Chaport vs Cohere
Chaport 记录了 1,458,924 月访问量，月度环比增长为 +130.1%，定价为免费增值。Cohere 记录了 4,241 月访问量，增长率为 -22.2%，定价为定价请咨询。
Chaport 记录了 1,458,924 月访问量，月度环比增长为 +130.1%，定价为免费增值。Cohere 记录了 4,241 月访问量，增长率为 -22.2%，定价为定价请咨询。
| 维度 / 指标 |  |  |
|---|---|---|
| 官方域名 | chaport.com | cohere.io |
| 定价模式 | 免费增值 | 定价请咨询 |
| 月访问量 | 145.89万 (1,458,924) | 4241 (4,241) |
| 月度环比流量变化 | +82.5万 (+130.1%) | -1209 (-22.2%) |
| 主要市场与份额 | 🇭🇰 中国香港特别行政区 (27.9%) | 🇺🇸 美国 (55.8%) |
| 直接访问 / 月 | 109.22万 | 1699 |
| 用户评分 | 4.3 | 4.1 |
| 支持的平台 | 网站 | 网站 |
集在线客服、聊天机器人与自助服务于一体的客户沟通平台
在网站添加可定制的聊天组件，结合详细访客信息和快捷回复，实时与客户对话。
用聊天机器人自动承担销售与支持工作，7×24 小时回答常见问题、筛选线索并收集反馈。
在同一个统一工作区中处理在线聊天、邮件、Facebook、Telegram 和 Viber 对话。
发布帮助文章，并让机器人在聊天中自动推荐相关内容。
AI 客服自动化与协同浏览，快速解决工单
用帮助中心链接或已解决工单训练机器人，返回个性化的准确答案，而非关键词匹配的文章。
Cohere 引导客户逐步完成修复，还可代为执行操作，让工单从「已回复」变成「已解决」。
真人客服可在电话或在线聊天中查看并可视化引导客户屏幕，客户无需安装插件或应用。
分析功能凸显新出现的问题与知识空白，帮助团队从源头修复、减少重复咨询。
非常擅长将各种社群通讯软件整合至单一团队收件箱，但对轻量网站小工具的着墨较少。
整合支持、销售与服务的 AI 客户体验平台
具备优秀、以商业数据训练的内置 AI 聊天机器人，不过随着访客量增加，价格调升得很快。
把 WhatsApp、Instagram、Messenger、Telegram 与网页聊天收进一个共享收件箱，并叠加 AI 代理。
将实时对话、客服工单与 FAQ 知识库与 Shopify、WooCommerce 等电商平台紧密结合。
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
免费 / 开源YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
免费 / 开源YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
免费 / 开源团队与 AI 协同解决客户问题的代理式客服平台
