
专项更强Combines a full customer service helpdesk with native AI agents, but is significantly more expensive.
Chatbase 记录了 396,383 月访问量,月度环比增长为 -7%,定价为免费增值,付费。SupportAI 记录了 2,768 月访问量,增长率为 +95.1%,定价为免费增值。

SupportAI lets you build a custom AI chatbot trained on your own content — website pages, documents, product catalogues or videos — and deploy it on your site, WhatsApp, Messenger and other channels. It answers customer questions instantly, captures leads and hands conversations back to your team when needed.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | chatbase.co | supportai.com |
| 定价模式 | 免费增值,付费 | 免费增值 |
| 月访问量 | 39.64万 (396,383) | 2768 (2,768) |
| 月度环比流量变化 | -3万 (-7%) | +1349 (+95.1%) |
| 主要市场与份额 | 🇺🇸 美国 (16%) | 🇻🇳 越南 (27.2%) |
| 直接访问 / 月 | 24.92万 | 1139 |
| 用户评分 | 4.2 | 3.9 |
| 支持的平台 | 网站 | 网站 |

构建面向客户的 AI 智能体,覆盖客服、销售与产品引导
用自然语言编写指令、选择模型、设置防护规则,并接入智能体可使用的知识内容。
让智能体查询订单、获取发票、创建工单或触发工作流,并以交互组件而非纯文本回复。
把同一个智能体发布到网站聊天气泡、帮助中心、电话热线、WhatsApp、邮件和 Slack,无需按渠道重建。
人工与智能体在同一会话视图中协作,升级问题时上下文与历史记录完整保留。

SupportAI lets you build a custom AI chatbot trained on your own content — website pages, documents, product catalogues or videos — and deploy it on your site, WhatsApp, Messenger and other channels. It answers customer questions instantly, captures leads and hands conversations back to your team when needed.
Point SupportAI at your website, files, product pages or videos and it builds a knowledge base your chatbot answers from, with no code required beyond a single embed snippet.
Use the same chatbot on your website, WhatsApp, Messenger and other channels so customers get consistent answers wherever they reach out.
Beyond support, preconfigured use cases cover lead capture and email list growth, sales conversations, bookings and appointments, product recommendations, feedback collection and internal employee Q&A.
Edit, add and update the content your bot answers from, review real conversation transcripts, and monitor where answers fall short so you can close those gaps over time.

专项更强Combines a full customer service helpdesk with native AI agents, but is significantly more expensive.
基于你的文档与知识库训练的定制 AI 智能体

专项更强Provides advanced conversational design and voice workflows, but requires more setup than turnkey embedding tools.

SiteGPT is a no-code platform for building AI customer-support chatbots that answer visitor questions using your own website pages, documents and help content. It scans your sources, keeps the knowledge base refreshed on a schedule, and hands tricky conversations to human agents through integrations with tools like Slack, Crisp and Zendesk.
SiteGPT is a no-code platform for building AI customer-support chatbots that answer visitor questions using your own website pages, documents and help content. It scans your sources, keeps the knowledge base refreshed on a schedule, and hands tricky conversations to human agents through integrations with tools like Slack, Crisp and Zendesk.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
无需代码,用自有业务内容训练 AI 智能体
用于构建和运行后台自主 AI 智能体的托管平台
为网站与 WhatsApp 打造无代码 AI 智能体与聊天机器人
几分钟内为你的网站搭建专属 AI 聊天机器人,并用自己的数据训练