Dooray! 记录了 1,532,922 月访问量,月度环比增长为 -3.9%,定价为免费增值,免费试用,付费,定价请咨询。Unthread 记录了 27,017 月访问量,增长率为 -22.2%,定价为免费试用,付费,定价请咨询。

把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台
| 维度 / 指标 | ![]() | |
|---|---|---|
| 官方域名 | gov-dooray.com | unthread.io |
| 定价模式 | 免费增值,免费试用,付费,定价请咨询 | 免费试用,付费,定价请咨询 |
| 月访问量 | 153.29万 (1,532,922) | 2.7万 (27,017) |
| 月度环比流量变化 | -6.24万 (-3.9%) | -7692 (-22.2%) |
| 主要市场与份额 | 🇰🇷 韩国 (99.9%) | 🇺🇸 美国 (38%) |
| 直接访问 / 月 | 97.92万 | 1.55万 |
| 用户评分 | 4.3 | 4.4 |
| 支持的平台 | 网站 | 网站 |
面向团队与公共机构的一体化韩式协作套件
把一项工作的附件、讨论与文档集中在一个项目空间,避免信息散落在多个工具里。
企业即时通讯、与日程打通的邮件客户端,以及浏览器视频会议,共享同一套通讯录。
自行搭建审批模板并与工作流联动,不必再手工传递纸质或 PDF 审批单。
共享存储、知识百科、团队日程与企业联系人目录都是一等模块。

把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台
从频道对话串或机器人私信自动识别并创建工单,让请求变成可追踪的工作,而无需任何人离开聊天应用。
AI 综合对话内容、请求者历史、已连接知识与实时系统数据来回答问题并执行动作,而不仅仅是转派。
已解决的对话会被转化为新增或更新的文档,让知识库保持最新,并自动拦截未来的重复提问。
在 Jira、Linear、HubSpot、Salesforce、Workday、Okta、Stripe 等已连接工具中触发审批、更新与多步工作流,并支持 Zapier、Make 与 Webhook。
专项更强自动记录、转写并总结每场会议的 AI 队友

专项更强Automates task scheduling and calendar management intelligently, but offers less traditional project wiki features.
专项更强Automates task scheduling and calendar management intelligently, but offers less traditional project wiki features.

Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
结合了文档和关系型表格来实现定制化工作流,不过对开箱即用的团队聊天功能关注较少。
提供进阶的项目与运营组合管理,但缺少整合的即时通讯与视频通话功能。

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
为电商打造的全渠道 AI 客服工单台