Glean 记录了 3,301,875 月访问量,月度环比增长为 +0.1%,定价为定价请咨询。Knowmax 记录了 19,225 月访问量,增长率为 -12%,定价为 Enterprise quote-based (no public pricing)。

AI 引导的知识管理,让客服答案不再出错
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | glean.com | knowmax.ai |
| 定价模式 | 定价请咨询 | Enterprise quote-based (no public pricing) |
| 月访问量 | 330.19万 (3,301,875) | 1.92万 (19,225) |
| 月度环比流量变化 | +4856 (+0.1%) | -2623 (-12%) |
| 主要市场与份额 | 🇺🇸 美国 (56.6%) | 🇮🇳 印度 (27.9%) |
| 直接访问 / 月 | 262.87万 | 1.27万 |
| 用户评分 | 4.6 | 4.4 |
| 支持的平台 | 网站 | 网站 |

以公司自身知识为依据的企业级 AI
用自然语言提问,即可获得带引用的回答,内容汇总自各连接系统的文档、工单、Wiki 与消息,同时遵守权限。
可复用的智能体能跨业务应用执行入职、客户调研、故障跟进等多步骤流程。
Glean 自动挑选并路由合适的模型与推理层级,通过受治理的网关提供 40 多种 LLM 访问能力。
撰写符合品牌的文档、总结会议、分析数据,并生成以公司上下文为依据的内容。

AI 引导的知识管理,让客服答案不再出错
类 Google 的搜索层从所有已接入内容源中提取相关答案,并直接呈现在坐席工作流中,覆盖语音、聊天、邮件与自助渠道。
把冗长 SOP 转换为交互式分支流程,引导坐席找到最佳下一步行动,并可深链到 CRM,实现更快、更个性化的解决。
用截图构建带标注的操作指南与视频演示,减少对 PDF 手册的依赖,并通过分享链接减少重复解释。
以 AI 协助大规模撰写、重构与迁移知识库内容,大型企业借此把上千条历史文章迁入新结构。
免费 / 开源Miro is a collaborative visual workspace where distributed teams diagram, plan, and run workshops on an infinite canvas, now enhanced with AI that can generate diagrams, summaries, and prototypes from board content.
免费 / 开源Rayyan is an AI-assisted systematic review platform that helps research teams import, deduplicate, screen, extract data from, and report on literature across the full evidence synthesis workflow.
免费 / 开源Rayyan is an AI-assisted systematic review platform that helps research teams import, deduplicate, screen, extract data from, and report on literature across the full evidence synthesis workflow.
专项更强Gumloop is a no-code AI agent and automation platform where teams build agents that connect to their tools, browse the web, and complete real business tasks.
专项更强Gumloop is a no-code AI agent and automation platform where teams build agents that connect to their tools, browse the web, and complete real business tasks.

免费 / 开源SmartSuite is an AI-native work management platform that connects the data, automations, AI and reporting behind GRC, IT service delivery, project portfolios and business operations. Teams start in one solution area and expand as their workflows link together.
免费 / 开源SmartSuite is an AI-native work management platform that connects the data, automations, AI and reporting behind GRC, IT service delivery, project portfolios and business operations. Teams start in one solution area and expand as their workflows link together.

专项更强Automates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.

专项更强Deploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search.
能建立具备权限意识的关联图谱并在企业工具间分派任务,但连接器库比 Glean 小。