Glean 记录了 3,301,875 月访问量,月度环比增长为 +0.1%,定价为定价请咨询。Macha 记录了 47,948 月访问量,增长率为 +7.4%,定价为免费试用,付费。
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | glean.com | getmacha.com |
| 定价模式 | 定价请咨询 | 免费试用,付费 |
| 月访问量 | 330.19万 (3,301,875) | 4.79万 (47,948) |
| 月度环比流量变化 | +4856 (+0.1%) | +3287 (+7.4%) |
| 主要市场与份额 | 🇺🇸 美国 (56.6%) | 🇺🇸 美国 (21.7%) |
| 直接访问 / 月 | 262.87万 | 1.96万 |
| 用户评分 | 4.6 | 4.2 |
| 支持的平台 | 网站 | 网站 |

以公司自身知识为依据的企业级 AI
用自然语言提问,即可获得带引用的回答,内容汇总自各连接系统的文档、工单、Wiki 与消息,同时遵守权限。
可复用的智能体能跨业务应用执行入职、客户调研、故障跟进等多步骤流程。
Glean 自动挑选并路由合适的模型与推理层级,通过受治理的网关提供 40 多种 LLM 访问能力。
撰写符合品牌的文档、总结会议、分析数据,并生成以公司上下文为依据的内容。

代客部署的客服 AI 坐席,一周上线
分析、构建、测试与部署均由 Macha 团队完成;你只需参加一次沟通会、开放客服系统权限并反馈草稿。
坐席先写内部备注,由你的团队审核后再发给客户,让自动化无风险地引入。
在 Zendesk、Freshdesk、Gorgias、Front、Intercom 或 HubSpot 中运行,沿用相同的队列、视图与宏,无需迁移。
每段对话都按你的规则评分,失分按规则归类,让坐席随团队一起改进。
专项更强Gumloop is a no-code AI agent and automation platform where teams build agents that connect to their tools, browse the web, and complete real business tasks.
专项更强Gumloop is a no-code AI agent and automation platform where teams build agents that connect to their tools, browse the web, and complete real business tasks.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.

专项更强Automates employee IT and HR support requests exceptionally well, but focuses less on general universal document search.

专项更强Deploys enterprise conversational assistants and automated workflows, but lacks Glean's unified organization-wide knowledge graph search.
能建立具备权限意识的关联图谱并在企业工具间分派任务,但连接器库比 Glean 小。
在完整客服系统中内置自主 AI 智能体