专项更强由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
专项更强由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
Hiver 记录了 140,328 月访问量,月度环比增长为 -28.4%,定价为免费增值,免费试用,付费,免费。TabSquare 记录了 6,243,849 月访问量,增长率为 +13.1%,定价为定价请咨询。

TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
| 维度 / 指标 | ![]() | ![]() |
|---|---|---|
| 官方域名 | hiverhq.com | tabsquare.com |
| 定价模式 | 免费增值,免费试用,付费,免费 | 定价请咨询 |
| 月访问量 | 14.03万 (140,328) | 624.38万 (6,243,849) |
| 月度环比流量变化 | -5.57万 (-28.4%) | +72.18万 (+13.1%) |
| 主要市场与份额 | 🇺🇸 美国 (51.4%) | 🇹🇼 台湾 (38%) |
| 直接访问 / 月 | 9.46万 | 523.99万 |
| 用户评分 | 4.3 | 4.3 |
| 支持的平台 | 网站 | 网站 |

团队与 AI 协同解决客户问题的代理式客服平台
在一个工作区处理邮件、聊天、Slack、Teams、语音、WhatsApp 和帮助中心,并为留在 Gmail 的团队提供共享收件箱。
AI 跨历史对话、文档、已连接系统和代码库调查问题,撰写有上下文的回复,并在获批后执行操作。
定义 AI 如何解决复杂的多步请求,跨全渠道部署,并在上线前用真实场景测试表现。
AI 分析已解决工单,发现帮助中心的内容缺口,并将已验证的解决方案转化为新文章,保持文档实时更新。

TabSquare is a restaurant technology platform that orchestrates the entire guest journey, from discovery to payment and loyalty. Its AI assistant Munchmate powers personalised recommendations and marketing that reaches diners before they arrive, while the Vibe digital menu reduces wait times and guides guests toward dishes they are likely to love. SmartPay closes the loop with faster in-store payments, and built-in CRM and data analytics turn every visit into insight that drives repeat business.
Delivers personalised dish recommendations, pre-arrival discovery and automated marketing that turns first-time diners into returning guests.
A scan-to-view menu with vibrant reels of signature dishes and smart recommendations that reduce wait times by an estimated 25% and lift average bill value by around 15%.
In-store payment completed in a simple tap, speeding up table turns by roughly 24% while removing friction from the end of the meal.
Captures guest data and ordering behaviour across every visit, powering loyalty programs and targeted campaigns from a unified customer profile.
专项更强由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
专项更强由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。

Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
专项更强整合支持、销售与服务的 AI 客户体验平台

使用者友善的客服平台,具备强大的自主 AI 机器人,但与 Google Workspace 的整合度不如 Hiver。
使用者友善的客服平台,具备强大的自主 AI 机器人,但与 Google Workspace 的整合度不如 Hiver。

实惠的全渠道客服与即时交谈软件,整合了常见问题(FAQ)与工作流程自动化工具。

专注于酒店业宾客体验与自动化,但提供比 TabSquare 较不专门的餐厅点餐功能。
专注于酒店业宾客体验与自动化,但提供比 TabSquare 较不专门的餐厅点餐功能。

专项更强专注于 Slack 与多渠道客服的 B2B 客户支持平台,不过对于标准电子邮件共享收件箱的支持则较少。

Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
功能全面的服务台与工单平台,具备原生 AI 支持代理,但对 Gmail 原生工作流程的专注度较低。
功能全面的服务台与工单平台,具备原生 AI 支持代理,但对 Gmail 原生工作流程的专注度较低。