Intercom 记录了 4,471,110 月访问量，月度环比增长为 +2.7%，定价为免费试用，付费。Velaris 记录了 29,330 月访问量，增长率为 -32.1%，定价为定价请咨询。
| 维度 / 指标 |  |  |
|---|---|---|
| 官方域名 | intercom.com | velaris.io |
| 定价模式 | 免费试用，付费 | 定价请咨询 |
| 月访问量 | 447.11万 (4,471,110) | 2.93万 (29,330) |
| 月度环比流量变化 | +11.79万 (+2.7%) | -1.39万 (-32.1%) |
| 主要市场与份额 | 🇺🇸 美国 (39%) | 🇱🇰 斯里兰卡 (61.8%) |
| 直接访问 / 月 | 357.95万 | 1.65万 |
| 用户评分 | 4.5 | 4.1 |
| 支持的平台 | 网站 | 网站 |
内置原生 AI 智能体的 AI 优先客户服务平台
专为客服训练的 AI 智能体，可在所有渠道处理常规问题乃至日益复杂的多步查询。
在线聊天、邮件、电话与消息对话汇入同一个共享收件箱，工单系统为跨团队协作而设计。
主动呈现来自已连接系统的上下文，并直接在对话界面内完成行政类工作。
集中管理并衡量支撑 AI 与自助服务的内容，给出待修复项建议并支持一键执行。
面向客户成功的 AI 智能体，基于每个账户的实时模型
每个账户的实时知识图谱，智能体从中获取信息，答案基于最新客户数据而非单次快照。
智能体持续关注长尾客户，发现流失与增长信号，起草外联内容并总结会议，几乎无需人工提示。
按健康度对客户打分，开展调研、分析对话内容并洞察整体组合趋势，无需表格操作。
剧本、成功计划、任务管理、邮件活动与工作流自动化，取代零散笔记和人工重复劳动。
免费 / 开源由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
免费 / 开源由 Salesforce Data 360 与 Atlas 驱动的自主企业级 AI agent 与 CRM 智能。
将庞大的社交消息渠道整合至单一收件箱，但内置的自主 AI 代理训练功能相对不够成熟。
提供强大的共享收件箱与实时聊天工具，但企业级 AI 生态系统比 Intercom 稍显轻量。
整合支持、销售与服务的 AI 客户体验平台
为小团队提供直观的 AI 支持自动化，但缺乏 Intercom 先进的多渠道路由与自定义应用功能。
为小团队提供直观的 AI 支持自动化，但缺乏 Intercom 先进的多渠道路由与自定义应用功能。
Integrates live chat and helpdesk ticketing with trainable AI, but lacks Intercom's expansive developer platform and custom bots.
Integrates live chat and helpdesk ticketing with trainable AI, but lacks Intercom's expansive developer platform and custom bots.
专项更强Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
专项更强Richpanel combines a shared ecommerce helpdesk with frontier-model AI agents that resolve support tickets end to end across email, chat, SMS, WhatsApp, social and phone. A dedicated implementation manager migrates your data, connects your tools and writes your support steps so teams reach roughly 50% automation within 30 days.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
YourGPT is a no-code AI agent platform that builds self-learning, multi-agent systems for customer support, sales and operations. Agents answer from your knowledge base, take real actions in connected tools, and deploy across web, WhatsApp, Instagram, Telegram, Slack and phone channels.
