Miro 记录了 30,749,206 月访问量,月度环比增长为 +1.7%,定价为免费增值,定价请咨询。Pylon 记录了 284,885 月访问量,增长率为 +6.1%,定价为付费。

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
| 维度 / 指标 | ![]() | |
|---|---|---|
| 官方域名 | miro.com | usepylon.com |
| 定价模式 | 免费增值,定价请咨询 | 付费 |
| 月访问量 | 3074.92万 (30,749,206) | 28.49万 (284,885) |
| 月度环比流量变化 | +50.51万 (+1.7%) | +1.65万 (+6.1%) |
| 主要市场与份额 | 🇺🇸 美国 (19.4%) | 🇺🇸 美国 (57.1%) |
| 直接访问 / 月 | 2017.96万 | 23.04万 |
| 用户评分 | 4.5 | 4.5 |
| 支持的平台 | 网站 | 网站 |
Miro is a collaborative visual workspace where distributed teams diagram, plan, and run workshops on an infinite canvas, now enhanced with AI that can generate diagrams, summaries, and prototypes from board content.
An infinite multiplayer board where cursors, comments, and live editing let remote and hybrid teams work in the same space simultaneously.
Docs, Tables, Slides, Kanban, and Timelines live alongside freeform drawing so a workshop can turn directly into a structured plan.
Generate diagrams, tables, and summaries, remove image backgrounds, and connect external AI assistants through the MCP server.
6,000-7,000+ templates for brainstorming, workshops, roadmapping, and process mapping give teams a running start.

Pylon is an agentic support platform built for B2B companies. It brings Slack, Teams, email, chat, SMS, WhatsApp, phone and Discord conversations into one queue, layers account and product context on top, and uses AI agents to investigate and resolve customer work before your team even opens a ticket.
Unify Slack, Microsoft Teams, Discord, Telegram, WhatsApp, email, chat widget, SMS and phone conversations into one queue with shared routing, SLAs and views.
Assist Agent, Support Agent and Slack Agent investigate issues, take action through connected tools and follow reusable Skills that encode how your team works.
Tie every ticket to the customer account, product usage, CRM records and internal systems so agents and humans work from complete context.
Publish help articles with AI-assisted drafting, federated search and auto-translation, and give customers a branded self-service portal with ticketing and feature requests.
Offers a shared inbox and helpdesk with no-code AI agents for customer support.

更专注结构化思维导图与流程图,但缺乏 Miro 庞大的模板库和企业级工作坊功能。

Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
Unifies support tickets, sales pipelines, and conversational AI agents in a single platform.
专项更强Deploys autonomous AI agents connected to corporate knowledge bases to resolve customer tickets.

Features autonomous AI chat agents trained on business data to handle customer inquiries.
Features autonomous AI chat agents trained on business data to handle customer inquiries.

Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.
Unifies omnichannel support, live chat, and helpdesk ticketing with trainable AI agents.
提供类似的协作在线白板体验与强大的 AI 图表功能,但企业集成选项较少。

Combines ecommerce helpdesk ticketing with autonomous AI customer service agents for retail brands.
Combines ecommerce helpdesk ticketing with autonomous AI customer service agents for retail brands.

专项更强Features a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.
专项更强Features a spatial visual canvas integrated with multi-model chat agents, but less focused on team workshop facilitation.