Moveworks 记录了 168,527 月访问量，月度环比增长为 -4.3%，定价为定价请咨询。Risotto 记录了 6,750 月访问量，增长率为 -3.6%，定价为定价请咨询。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
| 维度 / 指标 |  | |
|---|---|---|
| 官方域名 | moveworks.com | tryrisotto.com |
| 定价模式 | 定价请咨询 | 定价请咨询 |
| 月访问量 | 16.85万 (168,527) | 6750 (6,750) |
| 月度环比流量变化 | -7657 (-4.3%) | -251 (-3.6%) |
| 主要市场与份额 | 🇺🇸 美国 (53.4%) | 🇺🇸 美国 (63%) |
| 直接访问 / 月 | 10.89万 | 2670 |
| 用户评分 | 4.5 | 4.2 |
| 支持的平台 | 网站 | 网站 |
端到端解决员工请求的企业级 Agentic AI 助手
员工用自然语言提问，即可跨多个业务系统获得答案或直接完成操作。
可检索 Slack、OneDrive、Google Drive、SharePoint、Confluence、Outlook 等系统中的内容。
推理引擎通过插件与连接器规划并执行多步骤任务，而非仅提供固定话术。
管理员与团队可用低代码工具搭建面向特定部门工作流的专属 AI 智能体。
Risotto is an AI help desk that lives inside your communication tools. Its agent resolves internal support requests end to end - answering questions from your knowledge bases, routing tickets by intent, and automating access approvals and provisioning - so employees never leave Slack, email, or Google Workspace.
Risotto answers routine questions from Notion, Confluence, Drive, Slack and third-party docs, keeps answers current as documents change, and turns threads into knowledge articles.
Escalated tickets are investigated against the employee's credentials, tool logs and chat history, then a draft solution is prepared for one-click agent approval.
Employees request access in Slack or email; Risotto handles approvals, time-based rules and dynamic policies, then provisions users through your IAM/IGA tools with a full audit trail.
Route questions to IT, HR, Finance, Legal, Engineering or Sales Ops by intent rather than keyword, with RBAC controls and category auto-tagging.
Salesforce Agentforce 能够自动化复杂的企业工作流程与 IT 任务，并与 CRM 生态系统无缝集成，而不是局限于独立的 IT 技术栈。
Salesforce Agentforce 能够自动化复杂的企业工作流程与 IT 任务，并与 CRM 生态系统无缝集成，而不是局限于独立的 IT 技术栈。
Glean 提供跨办公应用的卓越企业搜索与知识发现功能，而 Moveworks 则更专注于 IT 与人事工单自动化工作流程。
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kayako is an AI-first help desk built around Kay, an AI support agent that triages tickets, drafts and sends replies, takes actions like refunds and updates, and resolves routine cases automatically. It can run as your full help desk or plug into tools such as Zendesk, Freshdesk and Intercom without a migration.
Kore.ai 具备强大的企业级对话式 AI 与工作流程自动化功能，不过设置上比 Moveworks 需要更多自定义配置。
免费 / 开源在完整客服系统中内置自主 AI 智能体
端到端解决客户支持问题的 Agentic AI
由代理式 Luma AI 驱动的企业级服务管理平台
免费 / 开源把 Slack 与 Teams 对话变成可追踪工单的 AI 原生帮助台
