# Stylo

根据 OpenAITools.app 于 2026-11-11 核对的流量数据，Stylo（askstylo.com）是一个收录在 AI 助手下的 AI 平台，月访问量为 3381，月度环比流量变化为 +816（+31.8%）。其主要地理市场为美国（62.6% 流量份额），采用免费试用，付费定价模式。按月流量计算的主要竞争替代方案包括 tawk.to（572.68万次访问/月），Kayako（16.82万次访问/月），Intercom（447.11万次访问/月）。

Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.

## 关键遥测与规格

| 指标 | 数值 |
| :--- | :--- |
| 工具名称 | Stylo |
| 标识 | stylo |
| Status | active |
| Origin | independent |
| Maintenance | active |
| 官方域名 | askstylo.com |
| 官网地址 | https://askstylo.com |
| 分类 | AI 助手, AI Customer Service, AI 回复生成器, AI 知识库, AI Translate, AI 摘要工具 |
| 定价模式 | 免费试用，付费 |
| 月访问量 | 3,381 |
| 月度环比流量变化 | 816 |
| 月度环比增长率 | +31.8% |
| 主要市场 | 美国 |
| 市场份额 | 62.6% |
| 直接访问量 | 1,339 |
| 自然搜索访问 | — |
| 社交访问 | — |
| 推荐访问 | 344 |
| 邮件访问 | 119 |
| 评价得分 | 4.3 |
| 收藏数 | 1 |
| 支持平台 | 网站 |
| 计费平台 |  |
| 属性 | 功能: 网站; 定价: 免费试用; 定价: 付费 |
| 标签 | Zendesk AI 助手, AI 客户支持, 客户服务自动化, 客服台 AI, 工单回复生成, 通话摘要, 知识库管理 |

## 概览

Stylo is a suite of AI apps that sit inside Zendesk and help support teams answer tickets faster. It reads the customer conversation, works out the underlying problem, and drafts a reply your agents can review and send.

## 定价与套餐

Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem.

## 关键功能与能力

- **Reply drafting inside Zendesk:** Stylo Assist reads the ticket, works out the customer's real problem and writes a reply grounded in your knowledge base and connected integrations, ready for an agent to approve.
- **Brand voice control:** Configure how Stylo should sound so drafted replies match your existing tone of voice instead of reading like a generic AI output.
- **Sentiment scoring:** Score incoming tickets by customer sentiment so supervisors can spot and escalate frustrated or at-risk conversations before they churn.
- **Voice AI and call summarization:** Transcribe support calls, summarize them automatically and drop the outcome back onto the relevant ticket for a clean audit trail.
- **Scribe and Help Center Scorecard:** Get a free monthly report on how AI-ready your help center is, then use Scribe to draft, translate and improve the articles themselves.

## 主要用例

- **Clear the ticket queue faster (Support agent):** Open a ticket, read Stylo's suggested reply, adjust the details and send. Agents spend less time writing from scratch and more time on genuinely difficult cases.
- **Spot unhappy customers early (Support team lead):** Use sentiment scores to triage the inbox, escalate at-risk conversations and keep SLA response times under control during busy periods.
- **Fix the content behind weak answers (Knowledge base manager):** Run the Help Center Scorecard to find structural gaps, then use Scribe to rewrite, translate and expand the articles that agents rely on most.
- **Scale support without extra headcount (CX operations lead):** Measure response credits and deflection as usage grows, so you can prove the ROI of AI-assisted support against hiring another agent.

## 优势

- Native Zendesk apps, so agents do not need a separate tool or browser tab
- Draft quality improves when you connect tools like Shopify for real order context
- Transparent per-agent pricing with a free tier and a no-credit-card trial
- Metered AI credits mean light teams are not paying for unused capacity
- Voice summarization, sentiment and knowledge base tooling all live in one suite

## 局限

- The value depends heavily on Zendesk: it is not useful for teams on other help desks
- Response credits are metered separately, so costs scale with ticket volume in a way that is harder to predict
- Full suite features are locked behind the higher Professional tier
- Some quality tuning (model tuning, custom reporting) requires contacting sales

## 常见问题

### Do I need Zendesk to use Stylo?
Yes. Stylo is built as a suite of apps that run inside Zendesk, so it is designed for teams already using Zendesk for support. Pricing does allow enterprise conversations if you want to extend outside the Zendesk ecosystem.

### Is there a free trial?
Stylo is added to your Zendesk instance and offers a trial period with no credit card required, plus an ongoing free plan covering the Help Center Scorecard.

### How does AI usage get charged?
On top of the per-agent subscription, AI actions consume credits: response credits are $0.35 pay-as-you-go or $0.20 prepaid, call summarization is $0.20 or $0.15 per call prepaid, and translation is charged per 100,000 characters. Growth and Professional plans bundle a monthly allowance.

### Can Stylo write in our brand voice?
Yes. Brand voice is configurable, and Stylo uses your knowledge base and integrations for context so drafts sound like your team rather than a generic chatbot.

### What is the Help Center Scorecard?
It is a free monthly report that grades how well your help center is structured for AI consumption, highlighting gaps that cause weak or missing automated answers.

### Stylo 的月流量和增长趋势如何？
Stylo 目前每月获得 3381 访问量，月度环比流量变化为 +816（增长率 +31.8%）。其主要来源市场是美国（62.6% 份额），包括每月 1339 次直接访问和每月 — 次自然搜索访问。

### Stylo 免费吗？它的定价模式是什么？
Stylo 采用免费试用，付费定价模式。Free plan for the Help Center Scorecard. Paid plans are billed per agent: Basic $15/agent/month ($12.75 yearly), Growth $20 ($17 yearly), Professional $25 ($21.25 yearly). AI usage is metered on top via response credits ($0.35 pay-as-you-go or $0.20 prepaid per response), call summarization and character-based translation. Enterprise pricing is available for teams outside the Zendesk ecosystem. 支持的计费和结账平台包括：未列出。

### 2026 年 Stylo 的最佳替代方案有哪些？
基于 OpenAITools.app 的分类流量和功能契合度，Stylo 的前五个替代方案是：1. tawk.to（572.68万次访问/月）; 2. Kayako（16.82万次访问/月）; 3. Intercom（447.11万次访问/月）; 4. Responso（14.91万次访问/月）; 5. QueryPal（2649 次访问/月）。

### Stylo 支持哪些平台和核心 AI 能力？
Stylo 被归类在 AI 助手, AI Customer Service, AI 回复生成器, AI 知识库下，支持以下平台：网站，其核心能力标签包括：Zendesk AI 助手, AI 客户支持, 客户服务自动化, 客服台 AI, 工单回复生成, 通话摘要。

## 替代工具

| 工具名称 | 月访问量 | 定价模式 | 对比 |
| :--- | :--- | :--- | :--- |
| [tawk.to](https://openaitools.app/zh/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 免费增值 | [对比](https://openaitools.app/zh/compare/abdul-malik-ibrahim-jaber-hassan-vs-stylo) |
| [Kayako](https://openaitools.app/zh/tool/kayako) | 168,212 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/kayako-vs-stylo) |
| [Intercom](https://openaitools.app/zh/tool/intercom-com) | 4,471,110 | 免费试用，付费 | [对比](https://openaitools.app/zh/compare/intercom-com-vs-stylo) |
| [Responso](https://openaitools.app/zh/tool/responso) | 149,125 | 免费增值，免费试用 | [对比](https://openaitools.app/zh/compare/responso-vs-stylo) |
| [QueryPal](https://openaitools.app/zh/tool/querypal) | 2,649 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/querypal-vs-stylo) |
| [Tidio](https://openaitools.app/zh/tool/tidio) | 527,313 | 免费增值 | [对比](https://openaitools.app/zh/compare/stylo-vs-tidio) |
| [BoldDesk](https://openaitools.app/zh/tool/bolddesk) | 124,232 | 免费试用，定价请咨询 | [对比](https://openaitools.app/zh/compare/bolddesk-vs-stylo) |
| [Chaport](https://openaitools.app/zh/tool/chaport-com) | 1,458,924 | 免费增值 | [对比](https://openaitools.app/zh/compare/chaport-com-vs-stylo) |
| [Canny Autopilot](https://openaitools.app/zh/tool/canny-autopilot) | 419,132 | 免费增值，付费，定价请咨询 | [对比](https://openaitools.app/zh/compare/canny-autopilot-vs-stylo) |
| [Hiver](https://openaitools.app/zh/tool/hiver) | 140,328 | 免费增值，免费试用，付费，免费 | [对比](https://openaitools.app/zh/compare/hiver-vs-stylo) |
| [Unthread](https://openaitools.app/zh/tool/unthread) | 27,017 | 免费试用，付费，定价请咨询 | [对比](https://openaitools.app/zh/compare/stylo-vs-unthread) |
| [Help.center](https://openaitools.app/zh/tool/help-center) | 34,351 | 免费增值 | [对比](https://openaitools.app/zh/compare/help-center-vs-stylo) |

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来源：https://openaitools.app/zh/tool/stylo