# Ushur 根据 OpenAITools.app 于 2026-11-11 核对的流量数据，Ushur（ushur.ai）是一个收录在 AI Agent 下的 AI 平台，月访问量为 8105，月度环比流量变化为 +1604（+24.7%）。其主要地理市场为美国（62.8% 流量份额），采用定价请咨询定价模式。按月流量计算的主要竞争替代方案包括 Kore.ai（14.33万次访问/月），Sierra（34.11万次访问/月），Cognigy（9.13万次访问/月）。 Ushur is an enterprise agentic AI platform for customer experience. It builds, launches and governs AI agents that handle inbound and outbound customer journeys across SMS, voice, email and web, with compliance and auditability designed in for regulated industries. ## 关键遥测与规格 | 指标 | 数值 | | :--- | :--- | | 工具名称 | Ushur | | 标识 | ushur | | Status | active | | Origin | independent | | Maintenance | active | | 官方域名 | ushur.ai | | 官网地址 | https://ushur.ai | | 分类 | AI Agent, AI Customer Service, AI Workflow, AI 医疗健康, AI For Finance, AI 助手 | | 定价模式 | 定价请咨询 | | 月访问量 | 8,105 | | 月度环比流量变化 | 1,604 | | 月度环比增长率 | +24.7% | | 主要市场 | 美国 | | 市场份额 | 62.8% | | 直接访问量 | 3,190 | | 自然搜索访问 | — | | 社交访问 | — | | 推荐访问 | 795 | | 邮件访问 | 263 | | 评价得分 | 4.3 | | 收藏数 | 0 | | 支持平台 | 网站 | | 计费平台 | | | 属性 | 功能: 网站; 定价: 定价请咨询 | | 标签 | 客户体验自动化, AI 智能体, 工作流自动化, 全渠道互动, 医疗自动化, 保险自动化, 金融服务自动化, 受监管行业, AI, 机器学习, 数字化转型, 客户服务, 企业解决方案, 合规, 安全 | ## 概览 Ushur is an enterprise agentic AI platform for customer experience. It builds, launches and governs AI agents that handle inbound and outbound customer journeys across SMS, voice, email and web, with compliance and auditability designed in for regulated industries. ## 定价与套餐 Pricing is not published. Ushur uses a contact-for-pricing, enterprise sales model: prospective customers request a demo or a trial conversation and receive a custom quote based on use cases, channels and engagement volume. ## 关键功能与能力 - **Enterprise AI agents:** AI agents that plan, reason, retrieve data, validate inputs and resolve complex customer requests end-to-end, with built-in governance and human-in-the-loop safeguards. - **Omnichannel engagement:** Engage members and policyholders across SMS and RCS, voice, email and web within one persistent, compliant interaction thread. - **Trust-native governance and auditability:** Governance embeds guardrails, policy enforcement and human oversight directly into AI execution, with end-to-end conversation replay for regulator-ready records. - **No-code journey orchestration:** A purpose-built orchestration environment that lets business users build, customize, launch and analyze journeys without deep engineering work. - **Industry solution catalog:** Prebuilt solutions for healthcare member and patient service, insurance policyholder service, claims, FinServ client service, payments and public sector programs. ## 主要用例 - **Member and patient service at scale (Healthcare payer or provider operations leader):** Guide members through Medicaid redetermination, support medication adherence and answer benefit questions over secure, compliant channels. - **Policyholder service and claims automation (Insurance operations or claims manager):** Handle policyholder service, quote intake, first notice of loss and claims status updates with audit-ready records for every interaction. - **Secure collections and loan servicing (Financial services servicing director):** Automate payment capture, payoff requests and servicing inquiries with policy-aware protection of financial and personal data. - **Contact center AI triage (Contact center leader):** Automate email triage and connect customers to the right agent with click-to-call or warm transfer, preserving context across channels. ## 优势 - Compliance and auditability engineered into the platform core, not bolted on - Wide catalog of prebuilt, industry-specific customer journeys - Unified omnichannel thread across SMS, voice, email and web - Business-user orchestration environment reduces engineering dependency - Proven with large named enterprise customers in regulated sectors ## 局限 - No self-serve pricing or free tier — requires a sales demo and custom quote - Implementation is aimed at large regulated enterprises, not small teams - Full value depends on integration with core systems like claims, CRM and policy admin - Breadth of industry-specific solutions can make scoping the first project complex ## 常见问题 ### What industries does Ushur serve? Ushur is built specifically for regulated industries — healthcare payers and providers, insurance, financial services and the public sector — where compliance, data protection and auditability are non-negotiable. ### How much does Ushur cost? Ushur doesn't publish self-serve pricing. You request a demo and the team scopes a custom quote based on your use cases, channels and volume. ### How does Ushur handle compliance and security? The platform handles PHI, PII and financial data with policy-aware segmentation and governed access, and offers built-in governance, observability, auditability and end-to-end conversation replay for regulator-ready records. ### Does Ushur work across multiple channels? Yes. Agents run across SMS and RCS, voice, email and web in one persistent, compliant interaction thread, so context carries between channels. ### Can Ushur handle both inbound and outbound? Both. It supports proactive outbound engagement and inbound resolution, with a deterministic plus agentic approach and human-in-the-loop safeguards. ### Ushur 的月流量和增长趋势如何？ Ushur 目前每月获得 8105 访问量，月度环比流量变化为 +1604（增长率 +24.7%）。其主要来源市场是美国（62.8% 份额），包括每月 3190 次直接访问和每月 — 次自然搜索访问。 ### Ushur 免费吗？它的定价模式是什么？ Ushur 采用定价请咨询定价模式。Pricing is not published. Ushur uses a contact-for-pricing, enterprise sales model: prospective customers request a demo or a trial conversation and receive a custom quote based on use cases, channels and engagement volume. 支持的计费和结账平台包括：未列出。 ### 2026 年 Ushur 的最佳替代方案有哪些？ 基于 OpenAITools.app 的分类流量和功能契合度，Ushur 的前五个替代方案是：1. Kore.ai（14.33万次访问/月）; 2. Sierra（34.11万次访问/月）; 3. Cognigy（9.13万次访问/月）; 4. Gupshup（42.89万次访问/月）; 5. Voiceflow（27.23万次访问/月）。 ### Ushur 支持哪些平台和核心 AI 能力？ Ushur 被归类在 AI Agent, AI Customer Service, AI Workflow, AI 医疗健康下，支持以下平台：网站，其核心能力标签包括：客户体验自动化, AI 智能体, 工作流自动化, 全渠道互动, 医疗自动化, 保险自动化。 ## 替代工具 | 工具名称 | 月访问量 | 定价模式 | 对比 | | :--- | :--- | :--- | :--- | | [Kore.ai](https://openaitools.app/zh/tool/kore-ai) | 143,328 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/kore-ai-vs-ushur) | | [Sierra](https://openaitools.app/zh/tool/sierra) | 341,072 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/sierra-vs-ushur) | | [Cognigy](https://openaitools.app/zh/tool/cognigy) | 91,266 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/cognigy-vs-ushur) | | [Gupshup](https://openaitools.app/zh/tool/gupshup-io) | 428,889 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/gupshup-io-vs-ushur) | | [Voiceflow](https://openaitools.app/zh/tool/voiceflow-ai) | 272,253 | 免费增值，免费试用，定价请咨询 | [对比](https://openaitools.app/zh/compare/ushur-vs-voiceflow-ai) | | [Botmaker](https://openaitools.app/zh/tool/botmaker) | 949,155 | 免费增值，定价请咨询 | [对比](https://openaitools.app/zh/compare/botmaker-vs-ushur) | | [OneReach.ai](https://openaitools.app/zh/tool/onereach-ai) | 12,688 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/onereach-ai-vs-ushur) | | [Kapture CRM](https://openaitools.app/zh/tool/kapturecrm-com) | 561,153 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/kapturecrm-com-vs-ushur) | | [Beam AI](https://openaitools.app/zh/tool/beam-ai) | 157,935 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/beam-ai-vs-ushur) | | [GPTBots.ai](https://openaitools.app/zh/tool/gptbots-ai) | 78,362 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/gptbots-ai-vs-ushur) | | [[24]7.ai](https://openaitools.app/zh/tool/247-inc-com) | 273,001 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/247-inc-com-vs-ushur) | | [AiChat](https://openaitools.app/zh/tool/aichat-com) | 14,333 | 免费增值 | [对比](https://openaitools.app/zh/compare/aichat-com-vs-ushur) | --- 来源：https://openaitools.app/zh/tool/ushur