# Viqal 根据 OpenAITools.app 于 2026-11-11 核对的流量数据，Viqal（viqal.com）是一个收录在 AI 聊天机器人下的 AI 平台，月访问量为 5268，月度环比流量变化为 +4725（+870.2%）。其主要地理市场为全球（— 流量份额），采用付费定价模式。按月流量计算的主要竞争替代方案包括 HiJiffy（9.67万次访问/月），Enso Connect（36.42万次访问/月），HostBuddy AI（3.04万次访问/月）。 Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox. ## 关键遥测与规格 | 指标 | 数值 | | :--- | :--- | | 工具名称 | Viqal | | 标识 | viqal | | Status | active | | Origin | independent | | Maintenance | active | | 官方域名 | viqal.com | | 官网地址 | https://www.viqal.com | | 分类 | AI 聊天机器人, AI 助手, AI Customer Service, AI 销售助手, AI 旅行 | | 定价模式 | 付费 | | 月访问量 | 5,268 | | 月度环比流量变化 | 4,725 | | 月度环比增长率 | +870.2% | | 主要市场 | 全球 | | 市场份额 | — | | 直接访问量 | 1,576 | | 自然搜索访问 | — | | 社交访问 | — | | 推荐访问 | 626 | | 邮件访问 | 276 | | 评价得分 | 4.2 | | 收藏数 | 2 | | 支持平台 | 网站 | | 计费平台 | | | 属性 | 功能: 网站; 定价: 付费 | | 标签 | AI 虚拟礼宾, 酒店自动化, 房客沟通, 酒店 WhatsApp, 追加销售, 客户服务, 酒店聊天机器人, 数字入住 | ## 概览 Viqal is an AI virtual concierge for hotels that automates guest communication on WhatsApp, handling enquiries, upselling and pre-arrival messaging while keeping staff in a shared team inbox. ## 定价与套餐 Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. ## 关键功能与能力 - **AI Concierge:** An AI assistant answers common guest questions around the clock on WhatsApp, covering arrival details, facilities, breakfast and more. - **Upselling Automation:** Automated, AI-driven offers — such as adding breakfast to a booking — presented in the conversation at the right moment. - **Team Inbox:** Human agents and the AI share one inbox so staff can step into any conversation without losing context. - **Campaigns and Tasks:** Proactive WhatsApp messaging for pre-arrival, mid-stay and post-stay communication, plus task assignment and review management. - **PMS Integrations:** Connects to Oracle Opera Cloud, Mews, Cloudbeds, Protel and others so responses reflect real reservation and rate data. ## 主要用例 - **Handle guest enquiries 24/7 (Hotel Front Desk):** Let the AI handle routine arrival questions, parking, breakfast and facilities queries on WhatsApp so the front desk can focus on guests in front of them. - **Increase upsell revenue (Revenue Manager):** Offer breakfast, spa, late checkout and other add-ons inside the conversation and capture more ancillary revenue per stay. - **Run pre-arrival and post-stay campaigns (Guest Experience Team):** Send pre-arrival instructions, mid-stay tips and post-stay requests automatically, keeping each guest informed without manual messaging. - **Centralise communication across properties (Multi-property Group):** Use the shared inbox and task tools so any team member can pick up a conversation, and fold review management into the same workflow. ## 优势 - Purpose-built for hotels, with guest-messaging language and flows that generic chatbots lack - Answers guests 24/7 in their own language on WhatsApp, the channel they already use - Upselling is handled inside the guest conversation, turning routine questions into revenue - Team inbox lets staff seamlessly take over from the AI when a situation needs a human - Real PMS integrations including Opera Cloud, Mews, Cloudbeds and Protel ## 局限 - Pricing is not fully published on the site, so you need a demo or quote to know the real cost - Results depend on how completely your PMS and WhatsApp Business setup are connected - Some automation value is only realized if staff adopt the inbox workflow alongside the AI concierge - Multi-language quality can vary for less common guest languages ## 常见问题 ### What is Viqal? Viqal is a guest messaging automation platform for hotels. Its AI concierge answers guest questions on WhatsApp, handles upselling such as breakfast or spa add-ons, and works alongside a team inbox, campaign tools, task management and review management. ### Is there a free trial? Yes. The site offers a free trial alongside a live demo, and mentions a 10-minute demo video for a quick overview. ### How much does Viqal cost? Viqal is categorized as a paid platform with a free trial. Detailed plan pricing is not published openly on the site, so you would need to ask for a quote during a demo. ### Which systems does Viqal integrate with? Viqal integrates with hotel PMS and property systems including Oracle Opera Cloud, Mews, Cloudbeds and Protel, among others, so it can act on real reservation data. ### Which hotels use Viqal? Ai4hotels reports customers in 15+ countries and publishes case quotes, such as a hotel citing time savings and doubled spa revenue, which is typical of the finance-focused positioning the platform markets. ### Viqal 的月流量和增长趋势如何？ Viqal 目前每月获得 5268 访问量，月度环比流量变化为 +4725（增长率 +870.2%）。其主要来源市场是全球（— 份额），包括每月 1576 次直接访问和每月 — 次自然搜索访问。 ### Viqal 免费吗？它的定价模式是什么？ Viqal 采用付费定价模式。Paid with a free trial. Viqal is listed as a paid platform that offers a free trial and a bookable live demo. Detailed tier pricing is not published openly on the website, so costs are confirmed during a demo or a quote request. 支持的计费和结账平台包括：未列出。 ### 2026 年 Viqal 的最佳替代方案有哪些？ 基于 OpenAITools.app 的分类流量和功能契合度，Viqal 的前五个替代方案是：1. HiJiffy（9.67万次访问/月）; 2. Enso Connect（36.42万次访问/月）; 3. HostBuddy AI（3.04万次访问/月）; 4. Chaport（145.89万次访问/月）; 5. Callbell（48.8万次访问/月）。 ### Viqal 支持哪些平台和核心 AI 能力？ Viqal 被归类在 AI 聊天机器人, AI 助手, AI Customer Service, AI 销售助手下，支持以下平台：网站，其核心能力标签包括：AI 虚拟礼宾, 酒店自动化, 房客沟通, 酒店 WhatsApp, 追加销售, 客户服务。 ## 替代工具 | 工具名称 | 月访问量 | 定价模式 | 对比 | | :--- | :--- | :--- | :--- | | [HiJiffy](https://openaitools.app/zh/tool/hijiffy-com) | 96,651 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/hijiffy-com-vs-viqal) | | [Enso Connect](https://openaitools.app/zh/tool/ensoconnect-com) | 364,163 | 定价请咨询 | [对比](https://openaitools.app/zh/compare/ensoconnect-com-vs-viqal) | | [HostBuddy AI](https://openaitools.app/zh/tool/hostbuddy-ai) | 30,393 | 免费试用，付费 | [对比](https://openaitools.app/zh/compare/hostbuddy-ai-vs-viqal) | | [Chaport](https://openaitools.app/zh/tool/chaport-com) | 1,458,924 | 免费增值 | [对比](https://openaitools.app/zh/compare/chaport-com-vs-viqal) | | [Callbell](https://openaitools.app/zh/tool/callbell) | 487,975 | 免费增值，免费试用，付费，定价请咨询 | [对比](https://openaitools.app/zh/compare/callbell-vs-viqal) | | [SaleWisely](https://openaitools.app/zh/tool/salewisely) | 187,721 | 免费增值，定价请咨询 | [对比](https://openaitools.app/zh/compare/salewisely-vs-viqal) | | [tawk.to](https://openaitools.app/zh/tool/abdul-malik-ibrahim-jaber-hassan) | 5,726,823 | 免费增值 | [对比](https://openaitools.app/zh/compare/abdul-malik-ibrahim-jaber-hassan-vs-viqal) | | [EZContact](https://openaitools.app/zh/tool/ezcontact) | 3,888 | 付费 | [对比](https://openaitools.app/zh/compare/ezcontact-vs-viqal) | | [Landbot AI](https://openaitools.app/zh/tool/landbot-ai) | 91,588 | 免费增值，免费试用，付费，定价请咨询 | [对比](https://openaitools.app/zh/compare/landbot-ai-vs-viqal) | | [Tidio](https://openaitools.app/zh/tool/tidio) | 527,313 | 免费增值 | [对比](https://openaitools.app/zh/compare/tidio-vs-viqal) | | [Wasapi](https://openaitools.app/zh/tool/wasapi-io) | 58,485 | 免费试用，付费 | [对比](https://openaitools.app/zh/compare/viqal-vs-wasapi-io) | | [Doko AI](https://openaitools.app/zh/tool/doko-ai) | 3,683 | 免费试用，付费 | [对比](https://openaitools.app/zh/compare/doko-ai-vs-viqal) | --- 来源：https://openaitools.app/zh/tool/viqal