
AI-first help desk that resolves tickets, not just sorts them

12 alternatives to Customerly Aura, matched by what they do.
| Rank | Tool & Tagline | Official Domain |
|---|
| Monthly Visits |
|---|
| MoM Growth |
|---|
| Pricing Model |
|---|
| Primary Market |
|---|
| Rating |
|---|
| Compare |
|---|
| ● | Customerly Aura | customerly.io | 19.25K | 1.95K (+11.3%) | Free Trial, Paid | Italy | 4.2 | Profile |
| 1 | Kayako | kayako.com | 168.21K | 3.76K (+2.3%) | Contact for Pricing | United States | 4.3 | Compare |
| 2 | Forethought | forethought.ai | 84K | -34.4K (-29.1%) | Contact for Pricing | United States | 4.4 | Compare |
| 3 | Typewise | typewise.app | 14.75K | -2.09K (-12.4%) | Contact for Pricing | United States | 4.2 | Compare |
| 4 | Intercom | intercom.com | 4.47M | 117.9K (+2.7%) | Free Trial, Paid | United States | 4.5 | Compare |
| 5 | Hiver | hiverhq.com | 140.33K | -55.69K (-28.4%) | Freemium, Free Trial, Paid, Free | United States | 4.3 | Compare |
| 6 | BoldDesk | bolddesk.com | 124.23K | -22.9K (-15.6%) | Free Trial, Contact for Pricing | United States | 4.3 | Compare |
| 7 | Hugo | hugo.ai | 20.88K | -17.1K (-45%) | Free Trial, Paid | India | 4.3 | Compare |
| 8 | Gorgias | gorgias.com | 2.66M | 61.65K (+2.4%) | Contact for Pricing | United States | 4.7 | Compare |
| 9 | Chaport | chaport.com | 1.46M | 825K (+130.1%) | Freemium | Hong Kong SAR China | 4.3 | Compare |
| 10 | tawk.to | tawk.to | 5.73M | -86.22K (-1.5%) | Freemium | United States | 4.3 | Compare |
| 11 | Thena | thena.ai | 9.78K | -4.08K (-29.4%) | Freemium, Paid, Contact for Pricing | United States | 4.4 | Compare |
| 12 | Help.center | help.center | 34.35K | 5.06K (+17.3%) | Freemium | Brazil | 4 | Compare |

AI-first help desk that resolves tickets, not just sorts them

Agentic AI that resolves customer support end to end
Agentic AI that resolves customer support end to end

AI agents that resolve support requests end to end
AI agents that resolve support requests end to end

AI-first customer service with a natively integrated AI agent

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk

AI support agent that resolves tickets end to end via MCP
AI support agent that resolves tickets end to end via MCP

Conversational AI and helpdesk built for ecommerce brands

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service

Free live chat, inbox and AI helpdesk for your website

Resolve B2B customer issues where they start: Slack, email and chat

AI-first knowledge base and chatbot for customer support
AI-first knowledge base and chatbot for customer support