Aisera records 14,996 monthly visits with -37.1% month-over-month growth and Contact for Pricing pricing. Rallied records 215 monthly visits with -90.2% growth and Paid pricing.
Agentic AI for IT service desks, employee support, and customer service
An AI technician that resolves routine MSP tickets inside your PSA
| Dimension / Metric | | |
|---|---|---|
| Official Domain | aisera.com | rallied.ai |
| Pricing Model | Contact for Pricing | Paid |
| Monthly Visits | 15K (14,996) | 215 (215) |
| MoM Traffic Delta | -8.85K (-37.1%) | -1.97K (-90.2%) |
| Primary Market & Share | 🇺🇸 United States (48.7%) | 🌐 Global (—) |
| Direct Visits / mo | 5.99K | 83 |
| User Rating | 4.5 | 4 |
| Supported Platforms | Website | Website |
Agentic AI for IT service desks, employee support, and customer service
AI agents that resolve IT, HR, and customer requests end to end across chat, email, portals, and messaging tools, escalating to humans only when needed.
IT operations agents monitor signals and infrastructure events to surface and prevent incidents before users feel the impact.
Live suggestions, knowledge retrieval, and next-best-action recommendations that shorten handle times for support agents.
Connectors and knowledge ingestion from ticketing, ITSM, CRM, and document systems so answers reflect the organization's own content.
An AI technician that resolves routine MSP tickets inside your PSA
Rallied checks the client's live state across connected systems, diagnoses the real issue and closes L1 and L2 requests inside your PSA before a tech would have opened the tab.
Write runbooks in plain English, such as offboarding a user or resetting a stuck print queue, and Rallied follows them step by step with every action logged.
It finds the endpoint in your RMM, runs the approved script and writes the result back to the ticket, so quick fixes do not require remoting in.
Chat with the agent from inside ConnectWise or HaloPSA to pull context from your PSA, RMM and docs and get guided to the next step.
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