Alga records 0 monthly visits with — month-over-month growth and Free pricing. BoldDesk records 124,232 monthly visits with -15.6% growth and Free Trial, Contact for Pricing pricing.
AI ticketing assistant for ConnectWise MSP help desks
Autonomous AI agents inside a complete help desk
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chromewebstore.google.com | bolddesk.com |
| Pricing Model | Free | Free Trial, Contact for Pricing |
| Monthly Visits | 0 (0) | 124.23K (124,232) |
| MoM Traffic Delta | 0 (—) | -22.9K (-15.6%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (52.4%) |
| Direct Visits / mo | 0 | 89.25K |
| User Rating | 3.8 | 4.3 |
| Supported Platforms | Browser Extension | Website |
AI ticketing assistant for ConnectWise MSP help desks
Generate concise, descriptive titles for service tickets based on their content.
Produce a short synopsis of a ticket's full history so technicians can catch up instantly.
Assign ticket categories automatically to keep queues organized and routable.
Receive real-time suggestions on how to handle a ticket and what to do next.
Autonomous AI agents inside a complete help desk
Support, Background and Assist agents share your knowledge base and rules, resolving customer requests, triaging every ticket and drafting replies for staff.
Configure agent instructions, knowledge sources, skills and API tools without code, test conversations and actions, then publish to selected channels with approval steps where needed.
Unify email, live chat, WhatsApp, voice, Microsoft Teams, Slack, SMS and social channels with ticketing, contact management, a customer portal and a knowledge base.
Connect REST APIs or MCP servers so agents can look up orders, update subscriptions or create issues in your own systems, with human approval for sensitive actions.
Free live chat, inbox and AI helpdesk for your website
All-in-one AI assistant across web, browser, desktop and mobile
All-in-one AI assistant across web, browser, desktop and mobile
AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations
One browser agent that combines every major AI model with web automation
AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue
Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context
Summarize, bookmark and write with AI right in your browser
Summarize, bookmark and write with AI right in your browser
AI-first help desk that resolves tickets, not just sorts them
Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
