
More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.
Apps 365 records 54,129 monthly visits with -1% month-over-month growth and Contact for Pricing pricing. Respond.io records 1,606,802 monthly visits with -8.7% growth and Freemium pricing.

Microsoft 365 business and HR apps, now with AI agents
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | apps365.com | respond.io |
| Pricing Model | Contact for Pricing | Freemium |
| Monthly Visits | 54.13K (54,129) | 1.61M (1,606,802) |
| MoM Traffic Delta | -555 (-1%) | -152.34K (-8.7%) |
| Primary Market & Share | 🇺🇸 United States (22.9%) | 🇲🇾 Malaysia (17.4%) |
| Direct Visits / mo | 22.11K | 1.24M |
| User Rating | 4 | 4.5 |
| Supported Platforms | Website | Website |

Microsoft 365 business and HR apps, now with AI agents
HR365 brings HRMS, recruitment, onboarding, employee directory, performance, LMS, timesheet, and time-off management into SharePoint and Teams.
IT Helpdesk 365 and Asset 365 provide ticketing, incident handling, and hardware or software asset tracking on the Microsoft stack.
CLM 365 contract management, Task 365, Expense 365, and Revenue 365 handle approvals, assignments, and commercial processes.
Agents for meeting intelligence, HR service, interview intelligence, knowledgebase Q&A, root cause analysis, and bug pattern learning run on your existing M365 data.

AI-powered customer conversation platform for B2C messaging at scale
Bring WhatsApp, TikTok, Instagram, Facebook, Telegram, email and web chat into one shared inbox so no customer thread gets lost between apps.
AI agents qualify leads, answer routine questions, route to the right teammate and follow up automatically when conversations go quiet.
Track tags, custom fields, lead status and lifecycle stage per contact, and move deals through a pipeline without a separate CRM.
Reach thousands of customers with one message, and capture new leads directly from social ads and website links.

More advanced AI customer support agents and robust helpdesk features, but typically higher pricing than Respond.io.

SpecialistPurpose-built e-commerce helpdesk with deep Shopify integrations, but less generalized multi-channel routing than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.
Easier setup for live chat and shared inboxes, but less powerful automation workflow builder than Respond.io.

SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs
SpecialistAI-first WhatsApp marketing and engagement platform built on official WhatsApp Business APIs

Free / Open-sourceAI agents that run recurring business work for your team
Free / Open-sourceAI agents that run recurring business work for your team
Free / Open-sourceTurn one prompt into live business apps, AI agents and automated workflows

Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.
Simpler chatbot builder and e-commerce integrations, but fewer advanced multi-channel routing options than Respond.io.

Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.
Streamlined team inbox for WhatsApp and messaging apps, but lacks Respond.io's advanced AI agent workflow builder.

Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.
Solid multi-channel helpdesk and live chat features, but less sophisticated visual workflow automation than Respond.io.

Strong omnichannel routing across social messaging apps, but less extensive enterprise ticketing features than Respond.io.

Agentic HR platform uniting HRIS, performance and talent management

Agentic AI assistant that resolves employee requests end-to-end