
Free live chat, inbox and AI helpdesk for your website

BoldDesk records 124,232 monthly visits with -15.6% month-over-month growth and Free Trial, Contact for Pricing pricing. DeskDay records 449 monthly visits with -67.6% growth and Free Trial, Paid pricing.

The AI-native PSA that runs your MSP service desk, projects and billing in one place
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | bolddesk.com | deskday.ai |
| Pricing Model | Free Trial, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 124.23K (124,232) | 449 (449) |
| MoM Traffic Delta |
| -22.9K (-15.6%) |
| -936 (-67.6%) |
| Primary Market & Share | 🇺🇸 United States (52.4%) | 🌐 Global (—) |
|---|
| Direct Visits / mo | 89.25K | 158 |
|---|
| User Rating | 4.3 | 4.2 |
|---|
| Supported Platforms | Website | Website |
|---|
Autonomous AI agents inside a complete help desk
Support, Background and Assist agents share your knowledge base and rules, resolving customer requests, triaging every ticket and drafting replies for staff.
Configure agent instructions, knowledge sources, skills and API tools without code, test conversations and actions, then publish to selected channels with approval steps where needed.
Unify email, live chat, WhatsApp, voice, Microsoft Teams, Slack, SMS and social channels with ticketing, contact management, a customer portal and a knowledge base.
Connect REST APIs or MCP servers so agents can look up orders, update subscriptions or create issues in your own systems, with human approval for sensitive actions.

The AI-native PSA that runs your MSP service desk, projects and billing in one place
One inbox for every channel - Microsoft Teams, email, web portal, desktop and mobile - where technicians work in conversations instead of long ticket forms.
Build custom triage, routing and escalation rules on a drag-and-drop canvas so routine requests resolve without manual effort.
Ask Helena for questions and tasks, an AI copilot on every ticket for suggested fixes and replies, and AI agents such as Triage & Dispatch that handle routine work.
Plan one-time projects in milestones, track technician time, and bill hourly, flat fee, prepaid or per seat with sync to Stripe, Xero and QuickBooks.

Free live chat, inbox and AI helpdesk for your website


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