How do their growth rates compare?

By the Numbers has a month-over-month growth rate of -43.6%; Intercom has +2.7%.

How does pricing compare?

By the Numbers: Free Trial, Paid. Free 14-day trial with no credit card required, then paid plans starting from about $19/month. Agency plans and a consulting service are available; exact tiers scale with store size and are listed on the pricing page. Intercom: Free Trial, Paid. Intercom offers a 14-day free trial with no credit card required and then subscription tiers, with seats and AI agent resolution volume priced separately. Published pricing exists, but the AI agent component is typically usage-based, so the total depends on conversation volume. Contact sales for enterprise quotes.

What are alternatives to By the Numbers and Intercom?

Other tools in related categories include Gorgias, Respond.io, Triple Whale, Crisp, Syft Analytics.

By the Numbers vs Intercom — Traffic (11.61K vs 4.47M), Pricing & Verdict

Open AI Tools

By the Numbers vs Intercom — Traffic (11.61K vs 4.47M), Pricing & Verdict | Open AI Tools

Side-by-Side Traffic & Specification Matrix

Dimension / Metric	By the Numbers	Intercom
Official Domain	bythenumbersapp.com	intercom.com
Pricing Model	Free Trial, Paid	Free Trial, Paid
Monthly Visits	11.61K (11,605)	4.47M (4,471,110)
MoM Traffic Delta	-8.95K (-43.6%)	+117.9K (+2.7%)
Primary Market & Share	🇺🇸 United States (41.9%)	🇺🇸 United States (39%)
Direct Visits / mo	4.56K	3.58M
User Rating	4.4	4.5
Supported Platforms	Website	Website

By the Numbers

Shopify analytics that explain why your numbers moved

Pulse weekly AI briefing

An AI-written summary of what changed in your store each week, why it changed, and up to three recommended next steps, delivered by email every Monday and whenever something meaningful shifts.

RFM loyalty matrix

A 12-cell recency-and-frequency matrix that rescores regularly and sorts customers into seven loyalty groups you can activate as segments for win-back and retention campaigns.

70+ reports and Copilot

A report library covering sales, profit, customers, products, and marketing, plus a Copilot that answers follow-up questions about your store data in natural language.

Cross-channel segment sync

Build an audience once with 75+ filters and push it to Klaviyo, Mailchimp, Attentive, Meta, Google Ads, TikTok, and Reddit Ads on a recurring refresh instead of re-uploading CSVs.

Strengths & Pros

+Purpose-built for Shopify with one-click install and automatic full order-history import
+Combines reporting, loyalty segmentation, forecasting, and ad-platform sync in a single subscription
+Server-side pixel meaningfully recovers conversions that browser tracking misses