Chaport: A more affordable live chat and messaging workspace, but lacks some of Callbell's advanced multi-agent routing rules. Callbell records 487,975 monthly visits with -24% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. Chaport records 1,458,924 monthly visits with +130.1% growth and Freemium pricing.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
All-in-one customer messaging for live chat, chatbots, and self-service
| Dimension / Metric | | |
|---|---|---|
| Official Domain | callbell.eu | chaport.com |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 487.98K (487,975) | 1.46M (1,458,924) |
| MoM Traffic Delta | -154.26K (-24%) | +825K (+130.1%) |
| Primary Market & Share | 🇧🇷 Brazil (32.9%) | 🇭🇰 Hong Kong SAR China (27.9%) |
| Direct Visits / mo | 353.57K | 1.09M |
| User Rating | 4.2 | 4.3 |
| Supported Platforms | Website | Website |
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Manage WhatsApp Business, Instagram Direct, Messenger, Telegram, TikTok and website live chat in one shared, multi-agent dashboard.
An AI agent that answers 24/7, surfaces high-priority chats and drafts suggested replies your team can approve.
Build automated conversation flows visually and send WhatsApp marketing broadcasts with a few clicks.
Track contacts, deal stages, conversions and response times directly in the platform.
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
SpecialistAI communication platform for sales and support teams
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Stronger focus on social commerce and WhatsApp revenue tracking, but less intuitive for general email ticketing.
Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.
Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.
SpecialistOmnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
SpecialistOmnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
