Callbell records 487,975 monthly visits with -24% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. ChatPilot (NewOaks AI) records 26,338 monthly visits with -5.6% growth and Freemium pricing.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
24/7 AI receptionist for calls, texts and chats
| Dimension / Metric | | |
|---|---|---|
| Official Domain | callbell.eu | newoaks.ai |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Freemium |
| Monthly Visits | 487.98K (487,975) | 26.34K (26,338) |
| MoM Traffic Delta | -154.26K (-24%) | -1.56K (-5.6%) |
| Primary Market & Share | 🇧🇷 Brazil (32.9%) | 🇺🇸 United States (21.9%) |
| Direct Visits / mo | 353.57K | 10.76K |
| User Rating | 4.2 | 4.1 |
| Supported Platforms | Website | Website |
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Manage WhatsApp Business, Instagram Direct, Messenger, Telegram, TikTok and website live chat in one shared, multi-agent dashboard.
An AI agent that answers 24/7, surfaces high-priority chats and drafts suggested replies your team can approve.
Build automated conversation flows visually and send WhatsApp marketing broadcasts with a few clicks.
Track contacts, deal stages, conversions and response times directly in the platform.
24/7 AI receptionist for calls, texts and chats
Handles inbound phone calls, SMS, web chat, WhatsApp, Instagram and Messenger from a single AI receptionist.
Answers every inquiry day or night so calls never fall to voicemail or a busy signal.
Converts a conversation into a scheduled slot on your calendar without human handoff.
Collects caller details and intent, then routes qualified leads to the right team member.
Offers generous free tiers and reliable live chat widget features, but has a more traditional helpdesk interface layout.
Offers generous free tiers and reliable live chat widget features, but has a more traditional helpdesk interface layout.
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Similar multi-channel team inbox and workflow automation, but offers deeper routing capabilities for high-volume sales teams.
Similar multi-channel team inbox and workflow automation, but offers deeper routing capabilities for high-volume sales teams.
A more affordable live chat and messaging workspace, but lacks some of Callbell's advanced multi-agent routing rules.
A more affordable live chat and messaging workspace, but lacks some of Callbell's advanced multi-agent routing rules.
Features robust knowledge base and CRM tools alongside live chat, though setup for custom workflows is slightly different.
Features robust knowledge base and CRM tools alongside live chat, though setup for custom workflows is slightly different.
SpecialistAI communication platform for sales and support teams
Combines live chat and shared inbox with strong e-commerce integrations, but lacks Callbell's lightweight WhatsApp-first speed.
Combines live chat and shared inbox with strong e-commerce integrations, but lacks Callbell's lightweight WhatsApp-first speed.
Stronger focus on social commerce and WhatsApp revenue tracking, but less intuitive for general email ticketing.
Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers
AI-powered omnichannel customer experience and contact center platform
Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.
Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
