
Free live chat, inbox and AI helpdesk for your website
Callbell records 487,975 monthly visits with -24% month-over-month growth and Freemium, Free Trial, Paid, Contact for Pricing pricing. Herodesk records 12,921 monthly visits with +267.6% growth and Freemium, Free Trial, Free pricing.

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | callbell.eu | herodesk.io |
| Pricing Model | Freemium, Free Trial, Paid, Contact for Pricing | Freemium, Free Trial, Free |
| Monthly Visits | 487.98K (487,975) | 12.92K (12,921) |
| MoM Traffic Delta | -154.26K (-24%) | +9.41K (+267.6%) |
| Primary Market & Share | 🇧🇷 Brazil (32.9%) | 🌐 Global (—) |
| Direct Visits / mo | 353.57K | 11.64K |
| User Rating | 4.2 | 4.2 |
| Supported Platforms | Website | Website |

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Manage WhatsApp Business, Instagram Direct, Messenger, Telegram, TikTok and website live chat in one shared, multi-agent dashboard.
An AI agent that answers 24/7, surfaces high-priority chats and drafts suggested replies your team can approve.
Build automated conversation flows visually and send WhatsApp marketing broadcasts with a few clicks.
Track contacts, deal stages, conversions and response times directly in the platform.

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
Bring email, live chat, WhatsApp, social messages and phone conversations into one queue so the whole team sees who is waiting and who is handling it.
Automate routine questions and common requests around the clock, with rules that can take actions in your connected systems instead of only drafting text.
Order lookups, returns, shipping status and billing details sit next to each message, with supported integrations able to update records directly from the thread.
When AI escalates a case, the human agent inherits the full conversation history and data, with no repetition for the customer.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.
Provides a far more advanced helpdesk and proactive messaging suite, but comes with significantly higher enterprise pricing.

Conversational AI and helpdesk built for ecommerce brands

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
AI-first customer support platform with a shared inbox built in

SpecialistAI communication platform for sales and support teams

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

Stronger focus on social commerce and WhatsApp revenue tracking, but less intuitive for general email ticketing.

Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.
Unifies similar messaging channels with AI assistance, but offers more specialized tools for outbound sales campaigns.