
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Chaterimo records 11,586 monthly visits with -20.9% growth and Free Trial, Paid pricing.

AI chatbot and AI agent built for e-commerce product search
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | chaterimo.com |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1.46M (1,458,924) | 11.59K (11,586) |
| MoM Traffic Delta | +825K (+130.1%) | -3.06K (-20.9%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (46.2%) |
| Direct Visits / mo | 1.09M | 4.66K |
| User Rating | 4.3 | 4.5 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI chatbot and AI agent built for e-commerce product search
Deep product parametrization, hybrid parallel retrieval and reranking give the AI the evidence needed to recommend and compare products accurately.
The assistant can choose retrieval tools and look up missing details before answering, rather than guessing from partial context.
One-click connections for Shopify, PrestaShop, Shoptet, Upgates and more, enabling product sync and read-only order lookup in chat.
Run on ChatGPT, Claude, Gemini or Grok, optionally using your own API keys to control costs and unlimited AI messages.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

Build customer-facing AI agents for support, sales, and product guidance
Build customer-facing AI agents for support, sales, and product guidance
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.

No-code AI agents trained on your own business content
No-code AI agents trained on your own business content