Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Chatling records 52,664 monthly visits with -15.3% growth and Freemium pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
No-code AI customer service agents for web, WhatsApp, Instagram, Telegram and Messenger
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | chatling.ai |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 52.66K (52,664) |
| MoM Traffic Delta | +825K (+130.1%) | -9.52K (-15.3%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇰🇷 South Korea (22.6%) |
| Direct Visits / mo | 1.09M | 27.27K |
| User Rating | 4.3 | 4.4 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
No-code AI customer service agents for web, WhatsApp, Instagram, Telegram and Messenger
Run one AI agent across your website, WhatsApp, Instagram, Telegram, and Messenger, and manage every conversation from a single unified inbox.
Sync your website, docs, and help center so the agent answers from current information, with weekly or daily auto-resync on paid plans.
When the AI cannot resolve an issue, it hands the conversation to your team and summarizes it first so agents have instant context.
Let the agent perform real tasks mid-conversation and automate multi-step processes triggered by conversation, contact, or action events.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
SpecialistAI customer service that answers instantly and turns chats into revenue
SpecialistAI customer service that answers instantly and turns chats into revenue
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
SpecialistBuild customer-facing AI agents for support, sales, and product guidance
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website
No-code AI agents, chatbots and voice agents for every channel
No-code AI agents, chatbots and voice agents for every channel
SpecialistAI customer service agents plus an AI-native helpdesk with unlimited seats
SpecialistAI customer service agents plus an AI-native helpdesk with unlimited seats
