Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. ChatPilot (NewOaks AI) records 26,338 monthly visits with -5.6% growth and Freemium pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
24/7 AI receptionist for calls, texts and chats
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | newoaks.ai |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 26.34K (26,338) |
| MoM Traffic Delta | +825K (+130.1%) | -1.56K (-5.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (21.9%) |
| Direct Visits / mo | 1.09M | 10.76K |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
24/7 AI receptionist for calls, texts and chats
Handles inbound phone calls, SMS, web chat, WhatsApp, Instagram and Messenger from a single AI receptionist.
Answers every inquiry day or night so calls never fall to voicemail or a busy signal.
Converts a conversation into a scheduled slot on your calendar without human handoff.
Collects caller details and intent, then routes qualified leads to the right team member.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
SpecialistAI communication platform for sales and support teams
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers
AI-powered omnichannel customer experience and contact center platform
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
