
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Cohere records 4,241 monthly visits with -22.2% growth and Contact for Pricing pricing.

AI support automation and cobrowsing that resolve tickets fast
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | cohere.io |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 4.24K (4,241) |
| MoM Traffic Delta | +825K (+130.1%) | -1.21K (-22.2%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (55.8%) |
| Direct Visits / mo | 1.09M | 1.7K |
| User Rating | 4.3 | 4.1 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI support automation and cobrowsing that resolve tickets fast
Train a bot on your help centre link or solved tickets and let it return personalised, accurate answers instead of keyword-matched articles.
Cohere guides customers through a fix and can perform actions on their behalf, moving tickets from answered to actually resolved.
Human agents can view and visually guide a customer's screen over phone or live chat, with no plugin or app install required.
Analytics highlight emerging problems and knowledge gaps so teams can close them at the source and reduce repeat contacts.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Free / Open-sourceAI-first customer service with a natively integrated AI agent

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context

AI-first help desk that resolves tickets, not just sorts them
Free / Open-sourceNo-code AI agents that answer, act and hand off across every channel

Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together