
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. CrawlChat records 0 monthly visits with 0% growth and Freemium pricing.
Source-linked AI agents for your product documentation and support channels
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chaport.com | crawlchat.app |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 0 (0) |
| MoM Traffic Delta | +825K (+130.1%) | 0 (0%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🌐 Global (—) |
| Direct Visits / mo | 1.09M | 0 |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Source-linked AI agents for your product documentation and support channels
Connect documentation sites, API references, GitHub issues, PRs and discussions, Notion, Confluence, Linear and manual file uploads. Each source refreshes on its own cadence — hourly or daily — so answers track the current version of your product.
Responses cite the specific pages and chunks they were built from, letting users verify claims and cutting down on hallucinated steps in technical instructions.
Deploy one agent to a website widget, Slack app, Discord bot, GitHub bot, MCP server and REST API, with consistent tone, sources and escalation rules across every channel.
Ask analytics reports on question categories, sentiment, low-rated answers and topics your docs do not cover, plus accept/reject workflows that feed improvements back into the knowledge base.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

AI-powered knowledge base that turns documents into fast answers
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

Build customer-facing AI agents for support, sales, and product guidance
Build customer-facing AI agents for support, sales, and product guidance