
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.

Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Dify records 819,691 monthly visits with -15% growth and Freemium pricing.

Build, deploy, and govern production-ready agentic AI workflows
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | dify.ai |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 819.69K (819,691) |
| MoM Traffic Delta |
| +825K (+130.1%) |
| -144.26K (-15%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇨🇳 China (46.7%) |
|---|
| Direct Visits / mo | 1.09M | 470.6K |
|---|
| User Rating | 4.3 | 4.8 |
|---|
| Supported Platforms | Website | Website |
|---|

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

Build, deploy, and govern production-ready agentic AI workflows
A visual canvas where retrieval, branching, tool calls, human review, and model steps form a visible, testable execution path you can debug and hand off.
Create agents through chat or manual configuration, give them skills, tools, and knowledge, then ship them as apps, embeds, or reusable nodes inside workflows.
Build repeatable ingestion pipelines for documents, sites, and drives, with extraction, cleaning, chunking, indexing, and retrieval testing before you go live.
Install model providers, tools, data sources, and MCP integrations once and reuse approved plugins across every app in the workspace.

Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.

Free / Open-sourceAn open-source automation powerhouse with deep app connectors, though less specialized for native LLM prompt chaining.
#2
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
#3Offers a streamlined no-code builder for deploying custom AI agents, but lacks Dify's open-source flexibility.

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.

Free / Open-sourceA self-hosted chat interface for running local LLMs, though lighter on complex visual workflow orchestration.

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

SpecialistProvides advanced programmatic frameworks for document parsing and RAG pipelines, but requires coding instead of visual canvases.

Free / Open-sourceAn open-source automation platform combining visual flows with AI steps, though geared more towards general app integration.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Free / Open-sourceAn open-source automation powerhouse with deep app connectors, though less specialized for native LLM prompt chaining.
Offers a streamlined no-code builder for deploying custom AI agents, but lacks Dify's open-source flexibility.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Free / Open-sourceA self-hosted chat interface for running local LLMs, though lighter on complex visual workflow orchestration.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
SpecialistProvides advanced programmatic frameworks for document parsing and RAG pipelines, but requires coding instead of visual canvases.
Free / Open-sourceAn open-source automation platform combining visual flows with AI steps, though geared more towards general app integration.