Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. DigitalGenius records 59,266 monthly visits with +11.8% growth and Contact for Pricing pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
The ecommerce AI agent that resolves customer problems end to end
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | digitalgenius.com |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 59.27K (59,266) |
| MoM Traffic Delta | +825K (+130.1%) | +6.25K (+11.8%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇬🇧 United Kingdom (43.4%) |
| Direct Visits / mo | 1.09M | 42.49K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
The ecommerce AI agent that resolves customer problems end to end
An AI agent trained on ecommerce intents that holds a real conversation and resolves issues rather than handing shoppers off at the first complication.
Ready-made workflows for common ecommerce queries, including WISMO and order status, returns, FAQs and policies, order updates, subscriptions, and warranty claims.
Team-built connections into order management, helpdesk and commerce systems so the agent can read account data and take actions — built for customers at no charge.
Proprietary orchestration combines multiple leading generative models with business rules to route each request to the right specialist agent.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Free / Open-sourceAI-first customer service with a natively integrated AI agent
Conversational AI and helpdesk built for ecommerce brands
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Free / Open-sourceAI customer service that answers instantly and turns chats into revenue
Free / Open-sourceAI customer service that answers instantly and turns chats into revenue
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Free / Open-sourceAI support agent plus helpdesk built for ecommerce brands
Free / Open-sourceAI support agent plus helpdesk built for ecommerce brands
AI concierge agents that resolve customer support at enterprise scale
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
