Offers an expansive infinite canvas for team brainstorming and visual workshops, but lacks Eraser's code-to-diagram automation.
#1Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Eraser records 534,396 monthly visits with -23.6% growth and Freemium, Paid, Contact for Pricing pricing.
AI diagrams and technical design docs built from your code and systems
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chaport.com | eraser.io |
| Pricing Model | Freemium | Freemium, Paid, Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 534.4K (534,396) |
| MoM Traffic Delta |
| +825K (+130.1%) |
| -164.9K (-23.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇮🇳 India (39.6%) |
|---|
| Direct Visits / mo | 1.09M | 267.66K |
|---|
| User Rating | 4.3 | 4.6 |
|---|
| Supported Platforms | Website | Website |
|---|

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
AI diagrams and technical design docs built from your code and systems
Generate architecture diagrams, flowcharts, sequence diagrams, and BPMN from a text prompt, code, Terraform, or an uploaded PDF, Word, Excel, PowerPoint, Draw.io, or Visio file.
Build interactive maps that sync with cloud accounts, repositories, and internal catalogs so the picture stays close to the real environment, with drill-down from org level to a single container.
Paste code or connect private and public Git repositories, Confluence, Notion, VS Code, and GitHub to keep diagrams grounded in actual implementation.
Run the agent toolkit in your own infrastructure under an MIT license and let MCP-compatible clients create, search, update, and export diagrams with OAuth or API tokens.
Offers an expansive infinite canvas for team brainstorming and visual workshops, but lacks Eraser's code-to-diagram automation.
#1
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
#2
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
#3
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.

SpecialistAutomatically embeds visual diagrams directly inside text documents, though it lacks Eraser's specialized cloud architecture focus.

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Provides extensive drag-and-drop shapes and templates for general diagrams, but weaker automated code-to-diagram capabilities than Eraser.
Combines team whiteboarding, documentation, and diagramming in one platform, but less tailored for automated codebase architecture.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
Offers an expansive infinite canvas for team brainstorming and visual workshops, but lacks Eraser's code-to-diagram automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
SpecialistAutomatically embeds visual diagrams directly inside text documents, though it lacks Eraser's specialized cloud architecture focus.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Provides extensive drag-and-drop shapes and templates for general diagrams, but weaker automated code-to-diagram capabilities than Eraser.
Combines team whiteboarding, documentation, and diagramming in one platform, but less tailored for automated codebase architecture.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.