Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. HelpLook records 17,172 monthly visits with +35.6% growth and Freemium pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
Build an AI knowledge base and help center without code
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | helplook.net |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 17.17K (17,172) |
| MoM Traffic Delta | +825K (+130.1%) | +4.51K (+35.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇨🇳 China (76.6%) |
| Direct Visits / mo | 1.09M | 9.44K |
| User Rating | 4.3 | 4.4 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Build an AI knowledge base and help center without code
Create documentation, FAQ, guides and internal SOPs in a WYSIWYG editor supporting rich text and Markdown.
Train an assistant on your content and embed AI Q&A, AI search or chat into your site via snippet or token.
Add a JS widget to websites, apps or mini-programs so visitors get instant answers on the page.
Role-based access, organisation sync, simultaneous editing and reports on searches and article performance.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
AI-first customer service platform with a native AI agent for every conversation
AI-first customer service platform with a native AI agent for every conversation
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in
AI-powered knowledge base that turns documents into fast answers
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
No-code AI agents grounded in your company's knowledge
