
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Helploom records 10,721 monthly visits with -29.6% growth and Freemium, Paid pricing.
Flat-priced live chat, help center and AI agent for growing teams
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | chaport.com | helploom.com |
| Pricing Model | Freemium | Freemium, Paid |
| Monthly Visits | 1.46M (1,458,924) | 10.72K (10,721) |
| MoM Traffic Delta | +825K (+130.1%) | -4.52K (-29.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇻🇳 Vietnam (23.9%) |
| Direct Visits / mo | 1.09M | 4.34K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Flat-priced live chat, help center and AI agent for growing teams
Unlimited live chat conversations on every plan with no per-agent or per-message billing, plus a shared inbox for your whole team.
Build a brandable help center with articles, collections and instant search. It includes a sitemap.xml so search engines and LLM crawlers can index your content.
On the Plus plan, a chatbot trained on your documents, links, Q&A and website answers 24/7 in 50+ languages, with custom rules and human handoff.
Get an email whenever a customer writes in, set availability expectations, optionally collect name and email upfront to capture warm leads, and receive alerts in Slack.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk

SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website

No-code AI support agents that answer — and act — for your customers
No-code AI support agents that answer — and act — for your customers
Balances omnichannel live chat with sophisticated generative AI bot builders for automated customer service workflows.
Balances omnichannel live chat with sophisticated generative AI bot builders for automated customer service workflows.