
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Herodesk records 12,921 monthly visits with +267.6% growth and Freemium, Free Trial, Free pricing.

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | herodesk.io |
| Pricing Model | Freemium | Freemium, Free Trial, Free |
| Monthly Visits | 1.46M (1,458,924) | 12.92K (12,921) |
| MoM Traffic Delta | +825K (+130.1%) | +9.41K (+267.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🌐 Global (—) |
| Direct Visits / mo | 1.09M | 11.64K |
| User Rating | 4.3 | 4.2 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI-native helpdesk and AI agents for e-commerce, B2B and SaaS support teams
Bring email, live chat, WhatsApp, social messages and phone conversations into one queue so the whole team sees who is waiting and who is handling it.
Automate routine questions and common requests around the clock, with rules that can take actions in your connected systems instead of only drafting text.
Order lookups, returns, shipping status and billing details sit next to each message, with supported integrations able to update records directly from the thread.
When AI escalates a case, the human agent inherits the full conversation history and data, with no repetition for the customer.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Conversational AI and helpdesk built for ecommerce brands

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
AI-first customer support platform with a shared inbox built in

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

AI helpdesk that unifies every e-commerce customer message in one inbox
AI helpdesk that unifies every e-commerce customer message in one inbox
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.

SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website