
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Hugo records 20,879 monthly visits with -45% growth and Free Trial, Paid pricing.

AI support agent that resolves tickets end to end via MCP
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | hugo.ai |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1.46M (1,458,924) | 20.88K (20,879) |
| MoM Traffic Delta | +825K (+130.1%) | -17.1K (-45%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇮🇳 India (29%) |
| Direct Visits / mo | 1.09M | 8.42K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI support agent that resolves tickets end to end via MCP
Hugo connects to your tools over the Model Context Protocol so it can read live data and complete tasks, resolving conversations instead of only answering them.
Any team member can load knowledge sources, adjust tone and publish the agent through a visual interface, with no developer involvement required.
Drag-and-drop workflow logic lets you design triage, routing and escalation paths for complex support processes in one interface.
Run Hugo on Claude, ChatGPT, Llama or your own model, keeping control over data, tone and performance.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Autonomous AI agents for customer service, content and operations
Autonomous AI agents for customer service, content and operations

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.

AI-first help desk that resolves tickets, not just sorts them

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk

SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website