Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. InsertChat (formerly InsertChatGPT) records 0 monthly visits with 0% growth and Freemium, Paid pricing.
Best Alternatives to Chaport & InsertChat (formerly InsertChatGPT) (12)
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Advanced automation may be limited compared with dedicated bot platforms
–Some features and higher operator counts require paid plans
–Deep customization depends on API/Zapier rather than built-in options
InsertChat (formerly InsertChatGPT)
An AI front desk that answers every call, chat and message
24/7 AI call answering
An AI receptionist picks up phone calls 24/7, answering from your own services, hours and prices, then leaves a full transcript and summary for your team. You can set it to answer everything, after hours only, or only missed calls, with a 5-60 second ring window for staff.
Five channels, one shared inbox
Website chat, phone calls, SMS, email and WhatsApp land in a single workspace. The AI replies first and your team sees exactly which conversations need a person, with full context already attached.
Appointment booking and reminders
Your assistant offers open slots, books the time the customer picks, and can reschedule or cancel later. Bookings live in the built-in calendar or sync with Google Calendar, Outlook, Calendly and Cal.com.
Knowledge training in 58 languages
Add your website pages, documents and written FAQs, and InsertChat answers from that knowledge base in any of 58 supported business languages, replying in whichever language each customer uses.
Strengths & Pros
+Covers phone calls plus website chat, email, SMS and WhatsApp in one shared inbox with agent handoff
+Answers from your own uploaded knowledge in 58 business languages and replies in the customer's language
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Native scheduling with reminders and syncing to Google Calendar, Outlook, Calendly and Cal.com
+Transparent published pricing with a usage estimator and cost comparisons against human answering services
+Bring-your-own AI keys for teams that want to control model cost and choice
Limitations
–Pricing is credit-based, so actual monthly cost depends on model choice, call length and tool usage rather than a flat message count
–Phone numbers are limited to the US and Canada, which restricts businesses outside North America
–Advanced reporting, API access and webhooks are locked behind Scale or Enterprise plans
–Phone usage, extra numbers and connected services such as SMS or WhatsApp can add costs beyond the base plan
