
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Kotae records 1,149 monthly visits with -77.5% growth and Free Trial, Paid pricing.

AI front-line customer support for small teams
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | kotae.ai |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1.46M (1,458,924) | 1.15K (1,149) |
| MoM Traffic Delta | +825K (+130.1%) | -3.95K (-77.5%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (100%) |
| Direct Visits / mo | 1.09M | 454 |
| User Rating | 4.3 | 4 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

AI front-line customer support for small teams
Ingest your website pages and uploaded files so answers reflect your actual products, policies, and services rather than generic model knowledge.
Adjust the bot's role, personality, language, and wording so conversations sound like your business, including multi-language support.
See the trends hiding in incoming inquiries to learn what customers care about and which gaps your content should close.
Route conversations that need a human to you automatically, so urgent or complex requests never sit unanswered in a queue.

Free live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
AI-first customer support platform with a shared inbox built in

AI customer service that answers instantly and turns chats into revenue
AI customer service that answers instantly and turns chats into revenue

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.

Build no-code AI agents and chatbots for WhatsApp and your website
Build no-code AI agents and chatbots for WhatsApp and your website

AI customer service agents plus an AI-native helpdesk with unlimited seats
AI customer service agents plus an AI-native helpdesk with unlimited seats
Build a custom AI chatbot for your website in minutes - trained on your own data
Build a custom AI chatbot for your website in minutes - trained on your own data

SpecialistNo-code AI support agents that answer — and act — for your customers
SpecialistNo-code AI support agents that answer — and act — for your customers