Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Manuel records 1,270 monthly visits with +32.2% growth and Contact for Pricing pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
AI knowledge base that gives installers and service desks instant answers, with sources
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | manuel.chat |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 1.27K (1,270) |
| MoM Traffic Delta | +825K (+130.1%) | +309 (+32.2%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇳🇱 Netherlands (100%) |
| Direct Visits / mo | 1.09M | 549 |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
AI knowledge base that gives installers and service desks instant answers, with sources
Answers drawn from roughly 25,000 manuals spanning more than 85 brands, covering boilers, heat pumps, air conditioning, ventilation, charging points, solar panels and inverters.
Look up error codes, check parameter and settings values, and identify the exact part number needed, instead of digging through portal PDFs.
Every response carries the original technical source and page reference, so technicians can verify the advice before acting on it.
Manuel indexes past work orders, internal documents, technician tips and previously solved faults alongside manufacturer data.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAI-powered knowledge base that turns documents into fast answers
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Free / Open-sourceAutonomous AI agents for customer service, content and operations
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Interactive knowledge that makes support answers faster and self-service actually work
Interactive knowledge that makes support answers faster and self-service actually work
