Re:amaze: Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce. Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Re:amaze records 455,787 monthly visits with +3.6% growth and Free Trial, Paid, Contact for Pricing pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
AI-powered shared inbox, live chat, and helpdesk for online businesses
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | reamaze.com |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 455.79K (455,787) |
| MoM Traffic Delta | +825K (+130.1%) | +16.04K (+3.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (55.5%) |
| Direct Visits / mo | 1.09M | 303.48K |
| User Rating | 4.3 | 4.5 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
AI-powered shared inbox, live chat, and helpdesk for online businesses
Bring email, live chat, social media, SMS, VoIP, and video conversations into one collaborative inbox with assignments, notes, and shared views.
A trainable AI agent handles customer chats 24/7, while AI assists with reply drafting, conversation summaries, and sentiment analysis.
Deploy pre-built or custom chatbots and proactive Cues to engage site visitors and automate common support and sales conversations.
Publish a branded, embeddable knowledge base and a status page so customers can find answers and stay informed during incidents.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
Offers industry-leading AI customer support and proactive messaging, but at a significantly higher enterprise price point.
Deeply tailored for e-commerce customer support automation, but with less generalized multi-channel live chat configuration.
AI-powered customer conversation platform for B2C messaging at scale
AI-powered customer conversation platform for B2C messaging at scale
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
Provides robust omnichannel live chat and shared inbox features, but with a more developer-friendly interface.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
SpecialistSpecializes in autonomous ticket resolution using internal knowledge bases, but lacks traditional live chat widget tools.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
Features easy-to-deploy AI customer service bots and live chat, but lacks Reamaze's advanced shared inbox depth.
SpecialistCustom AI agents trained on your documentation and knowledge base
SpecialistCustom AI agents trained on your documentation and knowledge base
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules.
Focuses heavily on e-commerce self-service workflows and automation, though with fewer advanced custom ticketing rules.
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
SpecialistAgentic B2B support platform unifying every channel, AI agents, and customer context
