
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Serwell records 0 monthly visits with 0% growth and Contact for Pricing pricing.

All-in-one customer support, feedback, community and documentation hub with AI
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | serwell.com |
| Pricing Model | Freemium | Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 0 (0) |
| MoM Traffic Delta | +825K (+130.1%) | 0 (0%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🌐 Global (—) |
| Direct Visits / mo | 1.09M | 0 |
| User Rating | 4.3 | 4.2 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

All-in-one customer support, feedback, community and documentation hub with AI
Host discussions, answer questions and publish product updates so customers stay informed inside your own branded space.
Collect customer feedback in one queue and let Serwell generate the roadmap view automatically, removing manual grooming work.
Customers raise tickets and you handle them through a streamlined view; ticket details are visible only to the requester and your team.
Build sections, pages and documents in a purpose-built editor, and have them automatically indexed by search engines.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.

Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation
Free / Open-sourceAI-first customer service platform with a native AI agent for every conversation

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

Free / Open-sourceCustom AI agents trained on your documentation and knowledge base
Free / Open-sourceCustom AI agents trained on your documentation and knowledge base

Free / Open-sourceOne shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Free / Open-sourceOne shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses
Free / Open-sourceAI-powered shared inbox, live chat, and helpdesk for online businesses

SpecialistAI-first help desk that resolves tickets, not just sorts them

Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAgentic customer service platform where teams and AI resolve support together
Free / Open-sourceAutonomous AI agents inside a complete help desk
Free / Open-sourceAutonomous AI agents inside a complete help desk