Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. SetSmart records 57,378 monthly visits with -14.6% growth and Free Trial, Paid pricing.
All-in-one customer messaging for live chat, chatbots, and self-service
Turn social DMs into booked sales calls — automatically, 24/7.
| Dimension / Metric | | |
|---|---|---|
| Official Domain | chaport.com | setsmart.io |
| Pricing Model | Freemium | Free Trial, Paid |
| Monthly Visits | 1.46M (1,458,924) | 57.38K (57,378) |
| MoM Traffic Delta | +825K (+130.1%) | -9.84K (-14.6%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (17%) |
| Direct Visits / mo | 1.09M | 36.89K |
| User Rating | 4.3 | 4.3 |
| Supported Platforms | Website | Website |
All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.
Turn social DMs into booked sales calls — automatically, 24/7.
The AI agent answers DMs on Instagram, WhatsApp, and Messenger 24/7, asks qualifying questions, and handles objections in a natural conversation.
Leads are qualified by goal, timeline, and commitment, then booked directly onto your calendar via Calendly, Cal.com, GoHighLevel, or iClosed.
Send voice notes, understand images, reply in multiple languages, and run automated follow-up sequences to keep warm leads from going cold.
DM keyword triggers, comment auto-replies, story reply automation, and broadcast campaigns start and Continue conversations from posts and stories.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Provides very affordable live chat and ticketing features, but features a more traditional interface with less advanced AI automation.
Far more advanced AI automation features and enterprise helpdesk capabilities, but significantly more expensive than Chaport.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
Combines live chat, helpdesk ticketing, and FAQ knowledge bases tightly with e-commerce platforms like Shopify and WooCommerce.
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
Omnichannel AI agents that capture, qualify, and convert leads across WhatsApp, Instagram, voice, and web
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistBuild no-code AI agents and chatbots for WhatsApp and your website
SpecialistNo-code AI support agents that answer — and act — for your customers
SpecialistNo-code AI support agents that answer — and act — for your customers
