
Free live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Unthread records 27,017 monthly visits with -22.2% growth and Free Trial, Paid, Contact for Pricing pricing.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | unthread.io |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing |
| Monthly Visits | 1.46M (1,458,924) | 27.02K (27,017) |
| MoM Traffic Delta | +825K (+130.1%) | -7.69K (-22.2%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (38%) |
| Direct Visits / mo | 1.09M | 15.48K |
| User Rating | 4.3 | 4.4 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

The AI-native helpdesk that turns Slack and Teams chats into resolved tickets
Detect and create tickets from channel threads or private bot DMs, so requests become trackable work without asking anyone to leave their chat app.
AI combines the conversation, requester history, connected knowledge and live systems data to answer questions and take actions rather than merely routing them.
Resolved conversations are turned into new or updated documentation, so the knowledge base stays current and future questions are deflected automatically.
Trigger approvals, updates and multi-step workflows across Jira, Linear, HubSpot, Salesforce, Workday, Okta, Stripe and other connected tools, plus Zapier, Make and webhooks.

Free live chat, inbox and AI helpdesk for your website

AI-first customer service with a natively integrated AI agent

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.
Offers a similarly clean omnichannel live chat and shared inbox experience, with robust developer APIs and plugins.

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

AI-first help desk that resolves tickets, not just sorts them

AI helpdesk that unifies every e-commerce customer message in one inbox
AI helpdesk that unifies every e-commerce customer message in one inbox

Agentic customer service platform where teams and AI resolve support together
Agentic customer service platform where teams and AI resolve support together
Autonomous AI agents inside a complete help desk
Autonomous AI agents inside a complete help desk