
SpecialistFree live chat, inbox and AI helpdesk for your website
Chaport records 1,458,924 monthly visits with +130.1% month-over-month growth and Freemium pricing. Userscom records 1,959 monthly visits with -40.4% growth and Freemium pricing.

Support that refunds Stripe and Paddle without leaving the ticket
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | chaport.com | userscom.com |
| Pricing Model | Freemium | Freemium |
| Monthly Visits | 1.46M (1,458,924) | 1.96K (1,959) |
| MoM Traffic Delta | +825K (+130.1%) | -1.33K (-40.4%) |
| Primary Market & Share | 🇭🇰 Hong Kong SAR China (27.9%) | 🇺🇸 United States (56.2%) |
| Direct Visits / mo | 1.09M | 769 |
| User Rating | 4.3 | 4 |
| Supported Platforms | Website | Website |

All-in-one customer messaging for live chat, chatbots, and self-service
Add a customizable chat widget to your website and talk to customers in real time with detailed visitor info and saved replies.
Automate sales and support with chatbots that answer FAQs, qualify leads, and collect feedback 24/7.
Handle live chat, email, Facebook, Telegram, and Viber conversations from a single unified workspace.
Publish help articles and let a bot suggest relevant content automatically inside the chat.

Support that refunds Stripe and Paddle without leaving the ticket
Look up customers, review subscriptions and charges, issue refunds and cancel subscriptions inside the ticket using native Stripe, Paddle Billing and Paddle Classic integrations.
Wire your own platform APIs — password resets, credit top-ups, account unlocks, internal webhooks — into a sidebar button that agents can run with customer data pre-filled.
Incoming conversations are automatically grouped into categories such as Billing, Technical or Feedback before an agent ever opens the queue.
The AI reads the thread and prepares a suggested response that an agent can review, edit and send, cutting reply time on repetitive questions.

SpecialistFree live chat, inbox and AI helpdesk for your website

SpecialistAI-first customer service with a natively integrated AI agent

Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
Exceptional for unifying diverse social messaging apps into a single team inbox, but less focused on lightweight website widgets.
AI-first customer support platform with a shared inbox built in

Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.
Excellent built-in AI chatbots trained on business data, though pricing scales quickly as visitor volume increases.

One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.
One shared inbox for WhatsApp, Instagram, Messenger, Telegram and web chat — with AI agents on top.

AI-powered shared inbox, live chat, and helpdesk for online businesses
AI-powered shared inbox, live chat, and helpdesk for online businesses

AI support agent plus helpdesk built for ecommerce brands
AI support agent plus helpdesk built for ecommerce brands

SpecialistAI-first help desk that resolves tickets, not just sorts them

SpecialistAI helpdesk that unifies every e-commerce customer message in one inbox
SpecialistAI helpdesk that unifies every e-commerce customer message in one inbox

SpecialistAgentic customer service platform where teams and AI resolve support together
SpecialistAgentic customer service platform where teams and AI resolve support together
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.
A comprehensive helpdesk and ticketing platform built for structured customer support, though less lightweight for instant live chat deployment.