ChatPilot (NewOaks AI) records 26,338 monthly visits with -5.6% month-over-month growth and Freemium pricing. Crisp records 1,408,646 monthly visits with +1.5% growth and Free Trial, Paid, Contact for Pricing, Free pricing.
24/7 AI receptionist for calls, texts and chats
AI-first customer support platform with a shared inbox built in
| Dimension / Metric | ||
|---|---|---|
| Official Domain | newoaks.ai | crisp.chat |
| Pricing Model | Freemium | Free Trial, Paid, Contact for Pricing, Free |
| Monthly Visits | 26.34K (26,338) | 1.41M (1,408,646) |
| MoM Traffic Delta | -1.56K (-5.6%) | +21.04K (+1.5%) |
| Primary Market & Share | 🇺🇸 United States (21.9%) | 🇫🇷 France (12.2%) |
| Direct Visits / mo | 10.76K | 1.15M |
| User Rating | 4.1 | 4.6 |
| Supported Platforms | Website | Website |
24/7 AI receptionist for calls, texts and chats
Handles inbound phone calls, SMS, web chat, WhatsApp, Instagram and Messenger from a single AI receptionist.
Answers every inquiry day or night so calls never fall to voicemail or a busy signal.
Converts a conversation into a scheduled slot on your calendar without human handoff.
Collects caller details and intent, then routes qualified leads to the right team member.
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
SpecialistAI communication platform for sales and support teams
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Cloud phone system and AI voice agents for sales, support, and call centers
Cloud phone system and AI voice agents for sales, support, and call centers
AI-powered omnichannel customer experience and contact center platform
24/7 AI receptionists plus trained human agents for calls, chat, and intake
24/7 AI receptionists plus trained human agents for calls, chat, and intake
![[24]7.ai Engagement Cloud product dashboard for omnichannel customer service](https://cdn.openaitools.app/previews/247-inc-com-4ae6f909-5c51fbea.webp)
