Claude records 18,695,610 monthly visits with +9.1% month-over-month growth and Freemium, Contact for Pricing pricing. Intercom records 2,764,543 monthly visits with -5.8% growth and Free Trial, Paid pricing.
Anthropic's AI assistant for real work, from chat to agents
AI-first customer service platform with a native AI agent for every conversation
| Dimension / Metric | | |
|---|---|---|
| Official Domain | anthropic.com | intercom.help |
| Pricing Model | Freemium, Contact for Pricing | Free Trial, Paid |
| Monthly Visits | 18.7M (18,695,610) | 2.76M (2,764,543) |
| MoM Traffic Delta | +1.56M (+9.1%) | -170.52K (-5.8%) |
| Primary Market & Share | 🇺🇸 United States (40.5%) | 🇺🇸 United States (32.9%) |
| Direct Visits / mo | 5.98M | 1.79M |
| User Rating | 4.8 | 4.7 |
| Supported Platforms | Website | Website |
Anthropic's AI assistant for real work, from chat to agents
Access to a range of Claude models tuned for different tradeoffs between speed, cost, and reasoning depth, including vision and long-context work.
Claude can produce working code, documents, slides, and spreadsheets in an editable side panel or output file rather than only plain chat replies.
Hand off multi-step tasks; Claude can search the web, read files, run code, and work across schedules or connectors depending on your plan.
Dedicated coding surfaces plus a developer platform and console for building applications on Claude models with API access.
AI-first customer service platform with a native AI agent for every conversation
A support-trained AI agent that resolves customer conversations across chat, email, phone and Slack, averaging around 76% resolution according to Intercom's own benchmark data.
Bring chat, email, social and messaging channels into one workspace so agents see every conversation with full customer context.
Track customer issues, back-office work and widespread tracker problems so nothing falls through the cracks and customers stay informed.
Manage and optimize the content that powers Fin, Copilot and your Help Center, with reporting on how each article performs across touchpoints.
OpenAI's flagship multimodal assistant powered by GPT-6 and GPT-5.6 for reasoning, coding, and deep research.
OpenAI's flagship multimodal assistant powered by GPT-6 and GPT-5.6 for reasoning, coding, and deep research.
Google's multimodal AI assistant powered by Gemini 4 Carbon (Gemini Carbon 4), Gemini 4 Argon, and Gemini 3.8 Flash with a 1M-token context window and Workspace integration.
Google's multimodal AI assistant powered by Gemini 4 Carbon (Gemini Carbon 4), Gemini 4 Argon, and Gemini 3.8 Flash with a 1M-token context window and Workspace integration.
Free / Open-sourceHigh-efficiency open-weight and hosted reasoning AI powered by DeepSeek-V4 and R1 at ultra-low token costs.
Free / Open-sourceHigh-efficiency open-weight and hosted reasoning AI powered by DeepSeek-V4 and R1 at ultra-low token costs.
Meta's free AI assistant for answers, images and everyday tasks
Moonshot AI's long-context assistant for research, coding, and agentic work
Free GLM-powered assistant that turns prompts into slides, sites and code
Free / Open-sourceCompletely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.
Free / Open-sourceCompletely free live chat and ticketing tier, but features a dated interface and less advanced AI tools.
Chat with 30+ leading AI models in one clean, fast workspace
Chat with 30+ leading AI models in one clean, fast workspace
Free / Open-sourceOpen-source personal AI assistant that runs on your own machine and works from chat apps
Free / Open-sourceOpen-source personal AI assistant that runs on your own machine and works from chat apps
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
Superior multi-channel messaging aggregation across WhatsApp and social apps, but weaker native knowledge base tools.
More affordable pricing with a clean shared inbox, but less sophisticated AI-first automation compared to Intercom Fin.
More affordable pricing with a clean shared inbox, but less sophisticated AI-first automation compared to Intercom Fin.
One AI super app for chat, images, video and everyday document tasks
One AI super app for chat, images, video and everyday document tasks
