
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Cohere records 4,241 monthly visits with -22.2% month-over-month growth and Contact for Pricing pricing. Zapier records 5,065,248 monthly visits with +0.4% growth and Freemium, Free Trial, Paid pricing.

AI support automation and cobrowsing that resolve tickets fast
| Dimension / Metric | ![]() | ![]() |
|---|---|---|
| Official Domain | cohere.io | zapier.com |
| Pricing Model | Contact for Pricing | Freemium, Free Trial, Paid |
| Monthly Visits | 4.24K (4,241) | 5.07M (5,065,248) |
| MoM Traffic Delta | -1.21K (-22.2%) | +22.46K (+0.4%) |
| Primary Market & Share | 🇺🇸 United States (55.8%) | 🇺🇸 United States (39.5%) |
| Direct Visits / mo | 1.7K | 2.23M |
| User Rating | 4.1 | 4.7 |
| Supported Platforms | Website | Website |

AI support automation and cobrowsing that resolve tickets fast
Train a bot on your help centre link or solved tickets and let it return personalised, accurate answers instead of keyword-matched articles.
Cohere guides customers through a fix and can perform actions on their behalf, moving tickets from answered to actually resolved.
Human agents can view and visually guide a customer's screen over phone or live chat, with no plugin or app install required.
Analytics highlight emerging problems and knowledge gaps so teams can close them at the source and reduce repeat contacts.

Automate work across thousands of apps — no code required
Connect thousands of apps with a visual editor, using both point-and-click logic and natural language to define each step.
Connect AI tools such as Claude, ChatGPT and Cursor to your apps so they can read data and take real action.
Create AI assistants that answer questions and complete multi-step tasks across your connected systems.
Store structured data your workflows can read and update, keeping records in sync across tools.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Free / Open-sourcePowerful open-source workflow automation with visual node building, offering robust self-hosting options but requiring technical setup.
Free / Open-sourcePowerful open-source workflow automation with visual node building, offering robust self-hosting options but requiring technical setup.

Free / Open-sourceAI-first customer service with a natively integrated AI agent
SpecialistVisual builder tailored specifically for custom AI agents, but less versatile for standard non-AI data synchronization tasks.
SpecialistVisual builder tailored specifically for custom AI agents, but less versatile for standard non-AI data synchronization tasks.

Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAll-in-one customer messaging for live chat, chatbots, and self-service
Free / Open-sourceAI-first customer support platform with a shared inbox built in
Free / Open-sourceAI-first customer support platform with a shared inbox built in
SpecialistBuild GTM systems that turn data into revenue

AI-powered customer experience platform unifying support, sales, and service
AI-powered customer experience platform unifying support, sales, and service
SpecialistAI-powered workspace generating automated workflows from prompts, but less focused on deep multi-system data synchronization.
Advanced no-code AI agent platform for complex web scraping and workflows, but less suited for basic app-to-app integrations.
Advanced no-code AI agent platform for complex web scraping and workflows, but less suited for basic app-to-app integrations.

Agentic B2B support platform unifying every channel, AI agents, and customer context
Agentic B2B support platform unifying every channel, AI agents, and customer context

Secure enterprise automation platform built for complex workflows, but lacks Zapier's vast library of consumer app integrations.
Secure enterprise automation platform built for complex workflows, but lacks Zapier's vast library of consumer app integrations.