
Free / Open-sourceFree live chat, inbox and AI helpdesk for your website
Craftman records 0 monthly visits with 0% month-over-month growth and Freemium pricing. Hiver records 140,328 monthly visits with -28.4% growth and Freemium, Free Trial, Paid, Free pricing.
The AI support inbox built for startup founders
| Dimension / Metric | ![]() | |
|---|---|---|
| Official Domain | craftman.ai | hiverhq.com |
| Pricing Model | Freemium | Freemium, Free Trial, Paid, Free |
| Monthly Visits | 0 (0) | 140.33K (140,328) |
| MoM Traffic Delta | 0 (0%) | -55.69K (-28.4%) |
| Primary Market & Share | 🌐 Global (—) | 🇺🇸 United States (51.4%) |
| Direct Visits / mo | 0 | 94.58K |
| User Rating | 4.2 | 4.3 |
| Supported Platforms | Website | Website |
The AI support inbox built for startup founders
Bring live chat and support email into a single feed so conversations stop being scattered across tabs and tools.
The assistant reads your knowledge base and past conversations to draft contextual responses that you review and send.
Feed it PDFs, website URLs, or pasted text so drafts reflect your actual product documentation and FAQs.
Collect feature requests and product feedback from customers in dedicated boards on higher plans.

Agentic customer service platform where teams and AI resolve support together
Handle email, chat, Slack, Teams, voice, WhatsApp and a help center from one workspace, with shared inboxes for teams that stay in Gmail.
AI investigates issues across past conversations, docs, connected systems and codebases, then drafts contextual replies and takes action with approval.
Define how AI resolves complex multi-step requests, deploy across every channel, and test performance on real scenarios before going live.
AI reviews resolved tickets to spot gaps in the help center and turn proven resolutions into new articles, keeping documentation current.

Free / Open-sourceFree live chat, inbox and AI helpdesk for your website

Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.
Robust AI-first customer engagement and messaging platform, but typically more expensive than Hiver's email-centric shared inbox.

Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.
Centralized messaging inbox that unites social channels and WhatsApp chats, but lacks Hiver's deep Google Workspace integration.

All-in-one customer messaging for live chat, chatbots, and self-service
All-in-one customer messaging for live chat, chatbots, and self-service
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.
Feature-rich live chat and shared inbox platform with strong multichannel support, offering a more flexible free tier.

User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.
User-friendly customer service platform featuring powerful autonomous AI bots, though less integrated with Google Workspace than Hiver.

Custom AI agents trained on your documentation and knowledge base
Custom AI agents trained on your documentation and knowledge base

Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
Affordable omnichannel helpdesk and live chat software with integrated FAQ and workflow automation tools.
AI agents that answer, quote and take orders across every messaging channel
AI agents that answer, quote and take orders across every messaging channel

SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.
SpecialistB2B customer support platform excelling at Slack and multi-channel ticketing, though less tailored for standard email shared inboxes.

SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.
SaleWisely is a free-to-use omnichannel sales and customer service platform that unifies WhatsApp, social messaging, email and live chat into one AI-assisted shared inbox.

AI-first help desk that resolves tickets, not just sorts them