Crisp records 1,408,646 monthly visits with +1.5% month-over-month growth and Free Trial, Paid, Contact for Pricing, Free pricing. Ejenta records 539 monthly visits with -80.9% growth and Contact for Pricing pricing.
AI-first customer support platform with a shared inbox built in
Agentic AI for connected care, from space to the patient's home
| Dimension / Metric | ||
|---|---|---|
| Official Domain | crisp.chat | ejenta.com |
| Pricing Model | Free Trial, Paid, Contact for Pricing, Free | Contact for Pricing |
| Monthly Visits | 1.41M (1,408,646) | 539 (539) |
| MoM Traffic Delta | +21.04K (+1.5%) | -2.28K (-80.9%) |
| Primary Market & Share | 🇫🇷 France (12.2%) | 🌐 Global (—) |
| Direct Visits / mo | 1.15M | 126 |
| User Rating | 4.6 | 4.2 |
| Supported Platforms | Website | Website |
AI-first customer support platform with a shared inbox built in
Collect and manage conversations from web chat, email, WhatsApp, Messenger, Instagram, and more in one collaborative inbox.
Train an agent on your website, help articles, and PDFs, then build answer workflows with a visual builder or ready-made templates.
Publish branded help articles so customers can resolve common questions without contacting support.
Keep leads and customer records with full conversation history in one place for more personal, contextual replies.
Agentic AI for connected care, from space to the patient's home
Always-on software agents gather and interpret data from wearables, IoT sensors and connected devices, building a longitudinal view of each person's health.
Agents establish an individual baseline and flag deviations, giving care teams early warning of possible deterioration instead of reacting after an event.
Rather than only reporting data, agents communicate with patients to encourage healthy routines and surface recommendations in plain language.
Ejenta acts autonomously to transmit relevant data to clinicians, care managers and family members, closing the loop between home and clinic.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Free / Open-sourceDelivers a completely free live chat foundation with strong visitor tracking, though its interface feels more traditional than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Offers much more advanced AI automation and analytics, but comes with a significantly higher pricing tier than Crisp.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Excels at unifying disparate social messaging channels into one inbox, but is less focused on traditional website widget customization.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Offers a lightweight and budget-friendly live chat and chatbot setup, but lacks Crisp's extensive omnichannel knowledge base features.
Free / Open-sourceAI health guidance with licensed doctors on demand
Free / Open-sourceAI health guidance with licensed doctors on demand
SpecialistAutonomous AI agents for customer service, content and operations
SpecialistAutonomous AI agents for customer service, content and operations
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Provides robust e-commerce integrations and visual bot builders, but has a more structured pricing model than Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Combines helpdesk ticketing and live chat seamlessly, but features a less modern user interface compared to Crisp.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Tailored specifically for e-commerce stores with deep Shopify integrations, whereas Crisp serves a broader range of business types.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Provides structured IT service desk ticketing and knowledge bases, but feels less optimized for casual real-time website chat.
Free / Open-sourceAI that reads your lab results and explains what they actually mean
Free / Open-sourceAI that reads your lab results and explains what they actually mean
Measure, predict and prevent heart disease with data
Measure, predict and prevent heart disease with data
